wells-fargo

Customer Service Phone Numbers

How to use this page: dial the toll free number below and you will hear the following options. Use this menu to get a human or find the department you need.

Customer Service

Call: 1-800-869-3557
Use this number to speak to customer support rep for account help, bill pay, lost or stolen card etc.

  • Welcome to Wells Fargo.
  • This call may be monitored or recorded.
  • For account access or questions, say your account or card number, or enter it followed by #.
  • For anything else, say “other options”
    • Alright, other options. You can say:
      • Open new account
        • Please hold while I connect you with a banker who can help you (real person)
      • Find a branch or ATM
        • Which would you like to find? Say “branch,” “ATM,” or “both”.
      • Verify an account
        • To begin, please enter or say the account number you’d like to verify.
      • Or Damaged Card
        • Tell me what kind of card you need to replace. A credit card, a debit card, or something else.
    • Otherwise, to access your account, enter or say the account or card number you’re calling about.

Other Numbers

Online Banking and Bill Pay Service: 1-800-956-4442

Open Bank Account: 1-866-245-3452 (24/7)

Report lost or stolen Debit/ATM card or checks: 1-800-869-3557

Report Identity Theft: 1-800-869-3557

Hearing Impaired Customers TDD/TTY: 1-800-877-4833 (24/7)

Report other suspicious online activity: 1-866-867-5568

webster

Webster Bank

How to call Webster Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Webster Customer Service / Support

1-800-995-9995
hours: 7AM to 10PM, 7 days a week

  • Welcome to Webster
  • for password resets or for questions about our new enhanced online security press one,
  • for all other enquiries please remain on the line for the next available representative.
  • To help us identify you we need to gather some information using your touch tone phone. Please enter your account number followed by the pound sign; please note debit card numbers are not account numbers.

us-bank

U.S. Bank

How to call US Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

U.S. Bank Customer Service

1-800-872-2657 (1-800-US-BANKS)

  • Welcome to US Bank.
  • Para continuar en la prensa española dos.
  • To access your account, please enter your account number, card number, or social security number, followed by the Pound key.
  • For All other banking services, press Star.
  • To open a new account, or apply for a loan or credit card, press 1.
    • Checking, press 1.
    • Savings or CD’s, press 2.
    • Credit cards, press 3.
    • Mortgages, press 4.
    • Loans or lines of credit, press 5.
    • Investments, press 6.
  • For lost, stolen, or damaged cards, press 2.
  • For fraudulent activity, press 3.
  • For online banking or mobile APP support, press 4.
    • For log in assistance at USBank.com or on a mobile device, press 1.
    • For mobile banking, press 2.
    • For Quicken or QuickBooks, press 3.
    • For online Bill pay or other online technical support, press 4.
    • For account assistance, including checking account, press 5 or remain on the line.
  • To find an ATM or branch location, press 5.
    • To locate an ATM, press 1.
    • To locate a branch, press 2.
  • For account verification, press 6.
  • To access your account, press 7.
    • Enter your account number, card number, or social security number, followed by the Pound key.
  • For year end tax information, press 8.
  • To speak to a banker, press 0.

 

Other Numbers

Home Mortgage: 800-365-7772

Cincinnati Metro: 513-632-4141

Denver Metro: 303-585-8585

Milwaukee Metro: 414-765-4636

Minneapolis/St. Paul Metro: 612-US BANKS, 612-872-2657

Portland Metro: 503-US BANKS, 503-872-2657

St. Louis Metro: 314-425-2000

All Other Locations: 800-US BANKS, 800-872-2657

International Collect Calls: 503-401-9991

td-bank

TD Bank

How to call TD Bank: use the toll free number below to contact customer service. Bank by phone for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Customer Service

888-751-9000

  • Thank you for calling TD Bank.
  • To get started, enter your debit card number or account number followed by the pound sign.
  • If you don’t know it or don’t have a number, please press 1.
    • To hear our store hours, press 1.
    • To order checks or deposit tickets, press 2.
      • Now please hold while I connect you [real person]
    • For a new account, loan, or credit card, press 3.
      • To open a new account, press 1.
      • To apply for a loan, press 2.
      • To apply for a new credit card, press 3.
    • Questions about your TD Bank credit card, press 4.
      • To connect you with the right customer service representative, I need to identify what kind of credit card you have
      • Please enter just the first four digits of your credit card
      • For information about your TD Bank account, press 5.
        • Please enter your account number, followed by the Pound sign.
      • Or to speak to a customer service representative, press 0.

Loan Servicing

800-457-2387 (24/7)

  • To provide you with a service you have come to expect, your call may be monitored or recorded.
  • Thank you for calling TDBank Loan Servicing. All of our representatives are currently assisting other customers. Please remain on the line and your call will be answered by the next available representative. Thank you.
  • Thank you for calling TD Bank, my name is XXXX, how may I help you today? (live person)

Other Numbers

TTD/Hearing Impaired Relay Service: 800-852-7899


Bank by Phone

Connecticut: 800-YES-2000

Delaware: 800-YES-2000

Florida: 800-YES-2000

Maine: 800-295-7400

Maryland: 800-YES-2000

Massachusetts: 800-747-7000

Metro- New York: 800-YES-2000

New Hampshire: 800-224-5563

New Jersey: 800-YES-2000

Upstate New York: 800-836-0853

North Carolina: 800-YES-2000

Pennsylvania: 800-YES-2000

Rhode Island: 800-747-7000

South Carolina: 800-YES-2000

Vermont: 800-257-0899

Virginia: 800-YES-2000

Washington DC: 800-YES-2000

suntrust

SunTrust Phone Number Look Up

What is the 1-800 number for the SunTrust? Below is a list of toll free and 1-800 numbers for Suntrust bank.

Customer Service

(check balance) 1-800-786-8787 (1-800-SUNTRUST)

  • Thank you for calling SunTrust.
  • Para la prensa española nueve.
  • Please enter your account number or card number, if you don’t have it, press 1.
    • If you’re a SunTrust client, press 1.
      • For checking, savings, money market, or debit card, press 1.
        • If this is to report a fraudulent activity, press 1.
        • Otherwise press 2.
          • If this is a personal account, press 1.
          • If this is a business account, press 2.
      • Credit Card, press 2.
        • If this is about a personal card, press 1.
        • If this is about a business card, press 2.
        • If this is about a corporate card, press 3.
      • Loan or line of credit, press 3.
        • If this is about a personal loan, press 1.
        • If this is about a business loan, press 2.
      • Mortgage, press 4.
        • For information in English, press 1.
          • For information about your current loan, press 1.
          • To make a payment, press 2.
          • For pay off statement, press 3,
          • For information about a new purchase or refinance, press 4.
      • Certificate of deposit or Individual retirement account, press 5.
      • Online banking or mobile banking, press 6.
      • To open a new account, ask about rates, or check status of an application, press 7.
      • None of these, press 8.
      • To repeat these options, press Star.
    • Otherwise Press 2.

General Account Questions

1-800-382-3232

  • Thank you for calling SunTrust
  • if you’re having trouble accessing your online account, please say reset my password, or unlock my account, or something else.

source: https://www.suntrust.com/portal/server.pt?mode=2&uuID={F962E055-748F-45DE-BE34-C45E50D580CD}

Banking Solutions

800-279-4824

  • For quality assurance, your call will be recorded…live person answers

New Cards

1-800- SUNTRUST (800-786-8787)

SunTrust Mortgage Customer Service Department

1-800-634-7928

  • Welcome to SunTrust Morgage
  • if you’re calling regarding year end tax information press the * key,
  • for current loan details including year end tax information 1,
  • to make a payment 2
  • for a new purchase or to refinance 3
  • for pay off 4
  • to dial an extension 5
  • for customer service 0
  • to repeat this menu # sign.

Other Numbers

Online Banking, PC Banking, Bill Pay, and Mobile Banking: 800-382-3232

TDD (Telephone Device for the Deaf): 800-854-8965

Lost or Stolen Card: 800-786-8787

Directory Assistance: 800-786-8787

International Toll Free: 800-7887-2835

New or Existing Mortgages: 800-634-7928

Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries: 800-443-1032

Credit Bureau Disputes: 877-596-5407

st-bank

S&T Bank

How to call S&T Bank: use the toll free number below to contact customer service for account help, lost cards etc. When you call, you will be asked the questions below.

Customer Service / Support

1-800-325-2265

  • Thank you for calling S&T Bank. For express line, or automated account services, press 1 now.
  • Welcome to Express line, if you are calling to report a lost or stolen debit card, press 0.
  • For Deposit information, press 1.
    • For checking account information, press 1.
    • For savings account information, press 2.
    • For Certificate of Deposit account information, press 3.
    • For Money Market account information, press 4.
    • To return to the previous menu, press 8.
  • To speak to a customer service representative, press 0.
  • To transfer funds between accounts, press 2.
    • To transfer funds from checking account, press 1.
    • From savings account, press 2.
    • From Money Market account, press 3.
    • From Line of credit, press 4.
    • To return to previous menu, press 8.
  • For loan account information, press 3.
    • For Mortgage loan account information, press 1.
    • For installment loan account information, press 2.
    • For line of credit account information, press 3.
    • For Loan pay off information, press 4.
    • To return to the previous menu, press 8.
  • For Visa debit card activation and other card functions, press 4.
    • If you’re calling to report a lost or stolen card press 1.
    • Otherwise press 2.
    • To return to the previous menu, press 8.
  • For credit card account information, press 5.
  • For interest rates and community information, press 6.
    • For interest rate information, press 1.
    • For community information, press 2.
    • To return to the previous menu, press 8.
  • To change your personal identification number, PIN, press 7.
    • To change the pin for your deposit account, press 1.
    • To change the pin for your loan account, press 2.
    • To return to the previous menu, press 8.
  • To speak to a customer service representative, press 0.

royal-bank-of-canada

Customer Service Numbers

How to call RBC: use this toll free number to speak with a real customer service agent for account questions. When you call, you will be asked the questions below.

Customer Service, Online Banking

  • Thank you for calling RBC Royal Bank.
  • For English, press 1.
  • Enter your 16-digit debit card number, if you do not have a client card, press the Number sign to skip.
    • If you’re calling to advise us of travel plans, press the Star key
    • For self-serve day to day banking transactions including bill payments and transfer of funds, press 1.
    • For all other inquiries, press 2.
      • For inquiries or advice related to credit cards, press 1.
      • Loans, mortgages, credit lines, home lines, and overdrafts, press 2.
        • To speak to a credit advisor about your personal credit, press 1.
        • To speak to a business advisor regarding credit for your business, press 2.
      • Online and mobile banking, press 3.
      • Investments including RSP’s, tax free savings accounts, GIC’s mutual funds, and registered products, press 4.
      • For exchange rates, press 5.
      • Insurance, press 6.
        • For home and auto insurance, press 1.
        • For Travel insurance, press 2.
        • For Life and Disability insurance, press 3.
        • For insurance on your loans and mortgages, press 4.
      • And for all other inquiries or to book an appointment, press 0.
      • To repeat these options, press 8.
  • Welcome to RBC Royal Bank Card Services [Foreign Language]. For service in English please press one, [Foreign Language].
  • Please enter your 16 digit RBC credit card number now,
  • if you make a mistake press the star key.
  • If you do not have a credit card press the number sign to skip.
    • If you’re calling advice us of travel plan press the star key.
    • For account balances, recent transactions or to confirm receipt a payment press one.
      • Please enter your 16 digit RBC credit card number now.
      • If you make a mistake press the star key
    • To report a lost or stolen card press two,
    • to apply for a new RBC credit card or to enquire about your application press three.
    • For insurance enquiries press four.
    • For all other enquiries on your existing RBC credit card including making a payment press five.

regions

Regions Bank

How to call Regions Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Customer Service / Support

1-800-734-4667

  • Welcome to Regions Green Line. This call may be monitored or recorded for quality purposes.
  • Para obtener instrucciones en español, pulse ocho.
  • For information on your existing accounts, press 1.
    • Please enter your Social Security number followed by Pound key. Or if you prefer to enter your account number, just press the Pound key.
  • For branch and ATM locations, including phone numbers, press 2.
    • You can say ‘branch’ or press 1.
    • You can say ’Deposit Smart ATM’ or press 2.
    • You can say ‘Any ATM’ or press 3.
  • To report a card lost or stolen, press 3.
    • To report a Regions Visa check card or Atm card lost or stolen, press 1.
    • Credit card, press 2.
    • Home Equity Visa, press 3.
    • Reloadable card, press 4.
  • For information on new accounts, press 4.
    • For checking or savings information, press 1.
    • Home equity line of credit, press 2.
    • Loans, press 3.
    • IRA, press 4.
    • Credit cards, press 5.
    • Mortgages, press 6.
    • For information about other Regions products and services, press 7.
    • To return to the previous menu, press Star.
  • For more options, press 5.
    • For tax information, press 1.
    • For routing number information, press 2.
    • For information on a copy of a check, statement, or deposit, press 3.
    • Check cashing information, press 4.
    • If you are a 3rd party requesting information on a pay off or verification of deposit or mortgage, press 5.
    • If you are not a current Regions customer, press 6.
    • For any other questions, press 7.
    • Or to return to the Main menu, press Star.

Other Numbers

Regions Online Banking Customer Service: 1-800-472-2265

Regions Credit Card: 1-800-472-2265

Lost or Stolen Regions Card: 1-800-295-8472

pnc

Customer Service Phone Numbers

How to use this page: dial the number below and you will be get the following menu options (transcript of the phone menu).

Personal Accounts

Call: 1-888-PNC-BANK (888-762-2265)
hours: Monday – Friday: 7am to 10pm ET; Saturday – Sunday: 8am to 5pm ET

Toll free number to contact support representative with account help, pay your bill, report a lost/stolen credit card, etc. Get a human.

  • Welcome to PNC Voice Banking.
  • We are currently experiencing increased call volumes due to COVID-19, and PNC recognizes that some of our customers may be negatively affected by impacts of this global outbreak. PNC is committed to helping our customers. If you are experiencing financial challenges as a result, please got to www.pnc.com\hardshipassistance, where you can apply for available options.
  • If you are calling for information on temporary branch closures, or adjusted hours of operations, please search locations on pnc.com, or use the locate tool on your mobile app for the most recent updates.
  • To get started, please say your User ID or enter it on the keypad. You can also say “I don’t have one.”
  • To access your personal accounts, press 1.
    • To work with your checking, savings, CD or IRA accounts, press 1.
    • For telephone transfers, press 2.
    • For loan or line of credit accounts, press 3.
    • For credit cards, press 4.
    • Or, for tax information, press 5.
  • For business banking, press 2.
    • Welcome to PNC’s Business Banking Center.
    • For automated account information, press 1.
    • For help with online banking, cash flow insight, quicken, or pinnacle, press 2.
    • For information on new products and new account openings, press 3.
    • For remote deposit, treasury management, or merchant services, press 4.
    • To speak with a business banking consultant on an existing account, press 0 at any time.
  • For online banking questions, press 3.
    • For assistance with your personal account, press 1.
    • For assistance with your business account, press 2.
  • If you’re calling to report a lost or stolen card, press 4.
    • To report a problem on your loan account, press 1.
    • To report a lost or stolen card, or to report a card transaction problem, press 2.
    • To report a problem on your checking, savings, or certificate of deposit account, press 3.
  • For rates, or to open a new account, or check the status of a loan application, press 5.
    • To apply for a loan, check the status of your loan application, or to open a deposit account, press 1.
    • For loan and deposit rate information, press 2.
  • If you are a third party calling for a loan payoff, or a PNC customer calling for check verification, press 6.
    • To verify a customer’s check, press 1.
    • To obtain a loan payoff, press 2.
  • For branch hours and locations, or to reach other departments, press 7.
    • For branch locations and hours, press 1.
    • This info is also available on our website at pnc.com
    • For other departments, press 2.
  • Or, to speak to a consultant, press 0.

Tech Support for Online Banking

1-800-762-2035

navy-federal

Navy Federal Credit Union

How to call Navy Federal Credit Union: use the toll free number below to contact customer service for account help, lost cards, bill pay etc. When you call, you will be asked the questions below.

Customer Service / Support / General Questions

1-888-842-6328

  • Welcome to Navy Federal Credit Union. Please enter your access number or social security number followed by the Pound sign.
  • If you’re calling without your access number, just press Pound.
  • For checking, checking line of credit, and red debit cards, press 1.
    • For checking, press 1
    • For checking line of credit, press 2.
    • For debit cards, press 3.
    • To return to the previous menu, press Star.
  • For savings, certificates, IRA’s, and Money markets, press 2.
    • For savings, press 1.
    • For certificates, press 2.
    • For IRA’S, press 3.
    • For money market savings, press 4.
    • To return to the previous menu, press Star.
  • For credit cards, press 3.
    • For a lost card or declined transactions, press 1
    • To report an unauthorized transaction, press 2.
    • For existing credit cards, press 3.
    • To apply for a new credit card or check application status, press 4.
    • To return to the previous menu, press Star.
  • For mortgage, equity, auto, or other loans, press 4.
    • For mortgage or Equity, press 1.
    • For auto and other loans, press 2.
    • To return to the previous menu, press Star.
  • For all other matters, press 5.
    • To make a payment or transfer money, press 1.
    • For telephone password, Navy Federal online, or our mobile App, press 2.
    • For Branch locations and hours, press 3.
    • For our routing number, press 4.
    • For vehicle title, press 5.
    • To return to the previous menu, press Star.
  • Or to speak with a member service representative, press 0.

Other Numbers

Lost or Stolen Card: Call 1-888-842-6328 (24/7)

Member and Account Services: 1-888-842-6328

Mortgage Services: 1-888-842-6328

Check Reorders: Checking, Checking Line of Credit & MMSA: 1-888-842-6328

Bill Pay: 1-888-560-8031

Contact Business Services: 1-877-418-1462