Regions Bank

How to call Regions Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Customer Service / Support


  • Welcome to Regions Green Line. This call may be monitored or recorded for quality purposes.
  • Para obtener instrucciones en español, pulse ocho.
  • For information on your existing accounts, press 1.
    • Please enter your Social Security number followed by Pound key. Or if you prefer to enter your account number, just press the Pound key.
  • For branch and ATM locations, including phone numbers, press 2.
    • You can say ‘branch’ or press 1.
    • You can say ’Deposit Smart ATM’ or press 2.
    • You can say ‘Any ATM’ or press 3.
  • To report a card lost or stolen, press 3.
    • To report a Regions Visa check card or Atm card lost or stolen, press 1.
    • Credit card, press 2.
    • Home Equity Visa, press 3.
    • Reloadable card, press 4.
  • For information on new accounts, press 4.
    • For checking or savings information, press 1.
    • Home equity line of credit, press 2.
    • Loans, press 3.
    • IRA, press 4.
    • Credit cards, press 5.
    • Mortgages, press 6.
    • For information about other Regions products and services, press 7.
    • To return to the previous menu, press Star.
  • For more options, press 5.
    • For tax information, press 1.
    • For routing number information, press 2.
    • For information on a copy of a check, statement, or deposit, press 3.
    • Check cashing information, press 4.
    • If you are a 3rd party requesting information on a pay off or verification of deposit or mortgage, press 5.
    • If you are not a current Regions customer, press 6.
    • For any other questions, press 7.
    • Or to return to the Main menu, press Star.

Other Numbers

Regions Online Banking Customer Service: 1-800-472-2265

Regions Credit Card: 1-800-472-2265

Lost or Stolen Regions Card: 1-800-295-8472

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