Phone-number

Fios

How to call Fios: use the toll free number below to contact customer service for support. When you call, you will be asked the questions below.

Fios Orders: 877-249-1473

Thank you for calling Verizon
If you are interested in setting up new FiOS TV, internet or phone home services, please press 1.
- Thank you for calling … In order for us to better assist you, please enter the zip code of the location which you wish to set up service.
- XXXXXX
- If you are a current customer calling about an installation appointment or have any other question, please press one now.
  - This call may be monitored and recorded for quality assurance purposes.
  - Thanks for calling about Verizon. This is XXXXX, what zip code are we looking for a service in? (real person)
- If you would like to place an order, please press two.
If you are a business looking to set up new FiOS TV, internet or landline phone services please press two.
If you are calling for billing, technical support or have an installation question, please press three.
To move your current FiOS services to a new address or to renew your current FiOS contract, please press four.
If you are calling to set up new Verizon wireless service, please press five.
For other enquiries, please press six.

DISH TV Network

Order Dish Network: 844-749-6142

Dish Customer Service

Call 1-855-318-0572

How to call Dish: when you dial the toll free number for Dish, you will be asked the questions below. If you need customer care and technical support, you can press 1. To order service press 2.

Thank you for choosing DISH, to continue your call in English press 1
Existing Customer: If you already have DISH or have an installation scheduled press 1,
- Please enter the 10 digit phone number on your account or the 16 digit account number followed by the account key
- I show you are calling from XXX-XXX-XXXX (caller’s phone number)
- To use this number to look up your account, press 1
  - At DISH protecting your personal information is our top priority.
  - To proceed please enter your four digit security code, or the last four digits of the account holder social security number, followed by the # key
    - Are you having problems with your TV signal, remote, or receiver box, press 1
    - If no press 2
    - Please hold for the next available customer service rep
- To enter a different phone number or your account number, press 2
New Customer: If you are not yet a DISH customer press 2
- Please hold for the next available customer service rep. To ensure quality your call maybe recorded. Thank you for calling Dish, how may help you? (real person)

About DISH Customer Service

The nice thing about DISH is that they take customer service very seriously. DISH was recently ranked #1 in Customer Service countrywide by J.D. Power and by satisfied customers. As one of the best and most trusted satellite TV providers, DISH has consolidated an outstanding reputation for itself thanks to its commitment to customer care and support.

Call center customer support around the clock
DISH offers customers round the clock support early in the installation process. DISH’s staff of knowledgeable customer care agents are always on standby waiting to assist and answer important queries. DISH takes its customer support so seriously that it has a total of 9 call centers distributed all over the United States to help customers handle their programming, answer billing questions and more.

DISH also offers customer 24/7 technical support, Which means that you can call day or night for help with any issue.

directv

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DirecTV Network

How to call DirecTV: to contact customer service, use the toll free numbers below. Speak with a live agent. When you call, you will be asked the questions below.

Order DirecTV: 844-749-6151

DirecTV Customer Service: 800-531-5000

Thank you for calling AT&T DIRECTV. Calls recorded for quality.
I have your phone number as XXX-XXX-XXXX (caller number). Is that the same number listed on the account you’re calling about?
Yes.
If you’re calling because your TV screen says “searching for satellite” say, “More information.”
Today is one of our busiest days of the week. Get the fastest service with no waiting by using our automated system or visit our website at directv.com/myaccount.
Main menu.
With this automated service, you can say things like, “What’s my account balance?” or, “I want to order a movie.”
Just use a few short words to explain the reason for your call. So, how can I help you?
- Order DIRECTV.
- Alright. Change programming.
- Please tell me what you want by choosing one of these options:
- change my base package
- premium channels
- sports
- or pay-per-view.
- If you didn’t hear what you want, say, “More options.”
- You can also say, “Repeat.”
- More options.
  - Your other options are high-definition access
  - DIRECTV HD Extra Pack
  - Hustler TV, Penthouse, Playboy TV, Vivid TV,
  - local channels
  - international programming
  - Dog TV
  - protection plan
  - and DIRECTV Cinema on Demand.
  - If you didn’t hear the option you’re looking for just say, “Agent,” and we’ll get someone to help you.
  - To go back to the first list of options, say, “Go back.”
  - You can also say, “Repeat.”
- Pay My Bill
- Sure make a payment, you account balance is X$, how much would you like to pay?
- Customer Service
- Before I transfer you to an agent, please tell me what it is you are calling about?
- As an example, you might say something like “I want to pay my bill”
  - Or “I need technical help”
    - Speaker: I need technical help
    - Great. I can help you with that using our automated system, or you can speak to an agent
    - So, would you like to try the system or speak to an agent?
    - Speaker: Try the system
    - For technical assistance you will need to be at your home for us to assist you
    - If you havent already, please visit DirecTV.com and click on “Help Center” to troubleshoot and correct your issue
    - Technical Support
    - Often with technical problems you will see a 2 or 3 extension number or error code displayed on your screen. Do you see one now?

cox

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Cox Communications

How to call Cox: Use the toll free numbers below to customer service, technical support, billing and new service.

New Service, Moving, Promotions: 855-791-4148

TV, Internet & Phone Packages

Bronze Bundle

TV: 140 channels
Internet: 100 MBPS;
Phone (unlimited long distance)
Smart home

Silver Bundle

TV: 170 channels
Internet: 300 MBPS;
Phone (unlimited long distance)
Smart home

Gold Bundle

TV: 250 channels
Internet: 300 MBPS
Phone
Smart home

Phone or home automation options can be removed from any of these plans.

Cox Technical Support Number: 855-791-4148

(24/7)

Cox Home Network Support Number

1-877-891-2899 (24/7)

Cox Communication home networking
Your call may be monitored or recorded to ensure quality service
to expedite your call please choose from one of the following options:
to order Cox home networking press 1
to cancel Cox home networking press 2,
for billing questions related to Cox home networking press 3
For technical support related to Cox high speed internet press 4,
for technical support related to Cox home networking press 5.
- Looking for help? From getting started to getting technical Cox.com has instant answers to many of your support questions. Please visit www.cox.com and click on help for 24/7 access to quick fixes , personalized chat and simple solutions that help you get the most out of your Cox services.
- Your estimated wait time is four minutes…all representatives are currently busy please hold on for the next available representative, your call will be answered in the order at which it was received.

Cox Communications Tech Solutions Number

1-877-TEC-SOLV (1-877-832-7658) (24/7)

Thank you for choosing Cox Communications, your friend in the digital age,
for English press one,
- Thank you for contacting Cox tax solutions, your source for premium technology support, if you are interested in purchasing premium technical support services or to schedule a service appointment, please press one,
  - One moment please while we connect you to the next available specialist, in an ongoing effort to improve the quality of our service, your call may be monitored or recorded.
- if you are a current Cox tax solutions subscriber and need service, please press two.
- If you have questions or concerns regarding your Cox tax solutions service, please press three.
for Spanish press two.

comcast

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Comcast Phone Number

New Service, Moving, Promotions: 855-793-1626

Comcast Customer Service Number: 855-793-1626

Below is the automated phone menu for the toll free 1-800 number for Comcast customer support. Call Comcast on this number for billing, tech support and customer help.

Phone Menu:

Thank you for calling about Comcast.
Order Comcast: To order new service, press 1.
- Residential: If you’re calling to setup service in your home, press 1.
  - This call may be monitored and recorded for quality assurance purposes. (real person)
- Commercial: If you’re calling to setup service for your business, press 2.
Existing customer: If you’re a current customer or have recently placed an order, press 2.
- Moving; If you are moving and need to connect a service, press 1
  - To move service for you home, press 1
    - If you have already submitted a move order request, and need to speak someone about your installation, press 8
      - Please enter the five digit zip code that you are calling about
    - Otherwise stay on the line to be transferred to the next available move specialist
  - To move service for you business, press 2
- Upgrade: To upgrade your existing service, press 2
  - To upgrade service for your home press 1
    - Welcome to Comcast
    - Ill need a phone number or account number to look you up. Which would you like to use?
  - To upgrade service for your business press 2
- General questions: If you have already ordered and have questions about an installation, press 3
  - Please enter the 5 digit zip code that you are calling about
  - Welcome to Comcast
  - Ill need a phone number or account number to look you up. Which would you like to use?
- Help: For billing, technical support or to disconnect service press 4
  - Make a payment: For billing, press 1
  - Tech support: For technical support, press 2
    - please enter the five digit zip code that you are calling about
  - Cancel: To disconnect services, press 3
Offers: If you’re interested in finding out about current promotions in your area, press 3.

comcast-for-business

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Comcast Business Services Phone Number

Comcast for Business Customer Service: 855-318-3935

How to call Comcast for Business: When you call the toll free number for Comcast, you will get the options below. Answer the questions to contact technical or customer support help.

Thank you for calling Comcast Business, built for business
Existing Customer: Ill need a phone number or account number to look you up. Which would you like to use?
New Service: Or, if you are new to Comcast, say “new customer”
- New Customer
- What service are you calling about?
- Home or Business?
  - Business
  - Please enter or say the zip code where you want service

More Information
Below is a basic overview of the business class service line to inform you of the options available when you call.

Business Internet – Plans based on internet speeds (MBPS)

Business Phone – Mobile solutions & phone system plans

Business TV & Cable – Various plans broken down by:

Offices
Bars & restaurant
Gyms
Hotels

charter-spectrum

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Charter / Spectrum

What is the 1-800 number for Charter or Spectrum? Below is a list of toll free 800 numbers.

New Service: 1-844-593-1728

Moving & Promotions: 844-593-1728

Customer Service, Technical Support, Billing: 844-593-1728

To become a new customer, please press one.
- Okay, let me get someone on the line to help you.
- Thank you for calling this is XXXXX speaking how may I help you? (real person)
If you are an existing customer and would like to add new services, please press two
- Please enter the phone number associated with your account. If you are new to Charter Spectrum, press the pound key.
- To service you better please enter the five digit zip code of the primary service address.
for all other calls please press three.
- Briefly tell me what you are calling about today. For example, I need to make a payment.
- Billing…OK, just a moment (live person)

About Charter Spectrum

Charter is a TV, internet and voice company. They offer packages for high speed internet, phone, and TV. Services may be bundled or purchased individually.

Spectrum TV Select

125+ channels (HD)
On Demand with HD and 3D
Spectrum TV App (streams TV & On Demand)
network TV apps

Spectrum TV Silver

175+ channels (HD)
Includes HBO, HBO GO, Cinemax, Showtime, Showtime Anytime, & NFL Network, MAX GO
On Demand with HD and 3D
Spectrum TV App (streams TV & On Demand)
network TV apps

Spectrum TV Gold

200+ channels (HD)
Includes HBO, HBO GO, Cinemax, Showtime, Showtime Anytime, & NFL Network, NFL redzone, MAX GO, STARZ, TMC
On Demand with HD and 3D
Spectrum TV App (streams TV & On Demand)
network TV apps

Spectrum Internet

100 Mbps
Security Suite
Internet modem
No data limits/fees

Spectrum Voice

Unlimited local calls
Unlimited long distance calls (USA, Canada, Mexico, Puerto Rico, Guam, USVI)
No extra fees (comapre to the phone company)
28 popular call features (Block Unwanted Callers, Simultaneous Ring, etc)
Voice Online Manager – for customers with Spectrum Voice and Internet, remote home phone management
411 directory assistance at no cost

Legacy Customer Service Menu
For what its worth, here is the previous phone menu for customer service.

To order new services or to make changes to existing services press 1
- all representatives are currently assisting other customers; we apologize for the delay please remain on the line and your call will be answered as quickly as possible by customer care agent.
for channel lineup changes press 2
- Thank you for calling Charter Communications. For quality assurance purposes your call maybe monitored or recorded;
- if you wish to become a new Charter customer please press 1
- if you are an existing Charter customer and would like to add new services please press 2
- for all other calls please press 3.
for technical assistance press 3
for billing questions or account balance information press 4
to change your schedule appointment press 5
to disconnect or remove services press 6.

centurylink

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CenturyLink

How to call CenturyLink: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. Get service or help with your account. When you call, you will be asked the questions below.

New Service & Sales: 844-593-1758

Customer Service: 844-593-1758

Hours: Monday-Friday 8am to 7pm; Saturday: 9:00am – 2:00pm

Welcome to Century Link residential services.
Please listen carefully as our options have recently changed
to become a Century Link customer press 1.
If you are an existing customer press 2
- To speak to a consultant that can assist you please select one of the following six options.
- To order new products and services or if you are moving and you need to transfer your services to a new location press 1
  - Want to learn about our products and services? It’s fast and easy. Visit us at www.centurylink.com/research
  - please enter the number you were calling about beginning with the area code.
- To make changes to your existing services or discuss an order that has recently been placed press 2
- For billing questions or to make a payment press 3
- To remove or disconnect any of your products or services press 4
- For repair and technical support or if any of your services are not working properly press 5.
- For automated services like making a payment using your credit card, electronic funds transfer or to check your balance press 6.
if you are a business customer press 3.

CenturyLink Residential Internet Support

800-788-3600 (24/7)

Welcome to Century Link. You have reached repair services for English please stay on the line.
I have your phone numbers as XX-XXX-XXXX, if you are calling about the account for that number say yes or press 1
otherwise say no or press 2.
- Please say or enter the phone number you are calling about starting with the area code.
- If you don’t have or know the phone number for the account say I don’t know it or press 1.
- Or if you are calling to report damage to Century Link facilities such as a telephone poll or outside equipment say damage or press 9.

CenturyLink Business Customer Support

800-201-4102

Welcome Century Link business. Please listen carefully as our options have recently changed – for quality and training purposes your call maybe be monitored or recorded.
Century link offers a billing block at no charge which prevent some third party charges from appearing on your bill.
To become a new Century Link business customer press 1
if you area an existing business customer press 2
- If any of your services are not working properly and you need repair or technical support press 1.
- To make changes to your existing services or an order that has recently been placed press 2.
- For billing questions or to make a payment press 3
- to remove or disconnect any of your products or services press 4
if you are calling regarding your residential services press 3

bright-house

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Bright House Networks

How to call Bright House: to contact customer service, use the toll free numbers below. Speak with a live agent. When you call, you will be asked the questions below.

Bright House Customer Service & Support 844-593-1728

Welcome to Bright House Networks; for quality purposes you call may be monitored or recorded
first please say or enter your phone number including the area code.
Thanks just a moment while I look up your account; okay I have it, now in a few word please tell me what you are calling about. For example you can say, I would like to pay my bill or find a location. What is your reason for calling?
Customer service.
I will try and get you quickly to the right place for assistance; please briefly tell me why you are calling.
Internet outage.
You need assistance connecting the internet is that right?
Yes.
Okay the internet connection technical support; we have sent a signal to your equipment this may resolve the issue you are experiencing and usually has an immediate effect but it can sometimes take a couple of minutes.
if you are still experiencing a problem with your service please say representative and I will transfer you
if you are done, you can simply hang up otherwise say main menu or press 9;
for assistance say help or press *.
Representative.
Alright I will transfer you to a support specialist for assistance. All of our representatives are assisting other callers the next available representative will be with you shortly.

att-u-verse

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ATT U-verse Phone Number Look Up

What is the 1-800 number for ATT U-verse? Below is a list of toll free 800 numbers.

Order New Service: 844-843-0918

Thank you for calling AT&T. If you are calling about TV, internet home or cell phone service, press or say one.
- If you are calling for business services, press or say two.
To place a new order for TV, internet, home or cell phone service, press or say one
- I’ll need to check to make sure our service can be provided in your area. Please enter or say your five-digit zip-code.
- Thank you for calling AT&T, please hold while we transfer your call to the next available agent. We value you as a customer, thank you for your patience. This call may be monitored or recorded for quality assurance.
- Hey, thank you for calling AT&T my name is XXXXXXXX, to who am I speaking with? (live person)
to check the status of your order, press or say two.
To make changes to or move your existing service, press or say three.
For more options, such as technical support in billing, press or say four.

U-verse Customer Service: 800-288-2020

Thank you for calling AT&T. I’m a virtual assistant that can understand complete sentences.
Please tell me your phone or account number.
One moment while we pull up your account information. How can we help you today?
I’d like to order U-verse.
I can help you get new service. Are you moving to a new address?
No.
To get you the best possible help, please tell me your nine-digit U-verse billing account number.
One moment while pull up your account information. Tell me, which your calling about, a home or business account?
Home.
Just a moment and I’ll connect you to someone who can help you with your U-verse service.
Remember, you can also get help or information at ATT.com/myATTapp. Please know that for quality and verification, we may monitor or record your call.
Thank you for calling ATNT my name is XXXXX how may I help you?