Verizon-fios

Fios

How to call Fios: use the toll free number below to contact customer service for support. When you call, you will be asked the questions below.

Thank you for calling Verizon
If you are interested in setting up new FiOS TV, internet or phone home services, please press 1.
- Thank you for calling … In order for us to better assist you, please enter the zip code of the location which you wish to set up service.
- XXXXXX
- If you are a current customer calling about an installation appointment or have any other question, please press one now.
  - This call may be monitored and recorded for quality assurance purposes.
  - Thanks for calling about Verizon. This is XXXXX, what zip code are we looking for a service in? (real person)
- If you would like to place an order, please press two.
If you are a business looking to set up new FiOS TV, internet or landline phone services please press two.
If you are calling for billing, technical support or have an installation question, please press three.
To move your current FiOS services to a new address or to renew your current FiOS contract, please press four.
If you are calling to set up new Verizon wireless service, please press five.
For other enquiries, please press six.