Straight Talk
How to call Straight Talk: use the toll free number below to contact customer service for tech support and help with account questions. When you call, you will be asked the questions below.
Straight Talk Customer Support
1-877-430-2355 (1-877-430-CELL)
- Thank you for calling Straight Talk.
- For English, press 1.
- Para la prensa española dos.
- To refill your service or add a plan from your reserve, press 1.
- What is the number of the Straight Talk phone you are talking about?
- To activate or transfer your phone number, press 2.
- To transfer your phone number, press 1.
- To activate your service with a new number, press 2.
- To return to the previous menu, press 9.
- To repeat this menu, press 0.
- To enroll in auto refill, press 3.
- What is the number of the Straight Talk phone that you are talking about?
- To change your phone number, press 4.
- Starting with the area code, please enter or say the phone number that you would like to change.
- For any other services, including technical support, press 5.
- Which one would you like to use to look up your information?
- Serial number, press 1.
- SIM number, press 2.
- Ticket number, press 3.
- Or I don’t have one, press 4.
- To repeat this menu, press 0.
Straight Talk from your Home Phone
1-800-299-7784
- Thank you for calling Straight Talk, for English press 1
- This call maybe recorded for quality assurance, your feedback is important to us please press 1 if you would like to receive a call back to a complete brief survey.
- To activate, reactivate or transfer your phone number to a new Straight Talk phone press 1,
- to transfer your phone number from a different company to Straight Talk press 1,
- To transfer your number during this call you will need your account number and your account password or pin from your current phone service. This information is required to complete the number transfer successfully.
- If you do not have your current account number and your account password or pin contact your current service provider to obtain it.
- Please note that not all companies have an account password or pin, however you must contact your current service provider to confirm. You will need this information in order to complete this request, if you have the required information press 1,
- to return to the previous menu press 9.
- To repeat this message press 0.
- to transfer your current Straight Talk number to another straight talk phone press 2.
- To activate a new Straight Talk phone with a new phone number press 3,
- to reactivate a Straight Talk that was previously active press 4,
- to change your current Straight Talk phone number and get a new number based on your local calling area press 5,
- to return to the previous menu press 9,
- to repeat this menu press 0.
- to transfer your phone number from a different company to Straight Talk press 1,
- to refill your service or enroll in auto refill press 2.
- For the easy exchange phone protection program press 3,
- to get your account balance and service end date press 4.
- For any other services including technical support pres 5,
- to repeat this menu press 0,