Statefarm

State Farm

How to call State Farm: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.

Customer Service & Support

1-800-STATE-FARM, (1-800-782-8332) (24/7)

Thank you for calling State Farm.
Claims: If your call is regarding an accident or claim, press 1.
- Auto: For previously reported vehicle claim, press 1.
  - For vehicles declared a total loss by State Farm, press 1.
  - Auto property damage claims, 2.
  - Medical or injury claims, 3.
  - To repeat this menu, press 9.
  - To return to the previous menu, press * key.
- Road side assistance: To request a tow or other emergency road service not related to an accident, 2.
- Accident: To report a new claim for an accident or damage to your vehicle, 3.
- Home: To report a new claim for homeowners or renters damage, 4.
- For all other previously reported homeowners, renters, or other claims, 5.
- For all other calls, press 0.
- To repeat this menu, press 9.
Quotes: If you are new to State Farm and want a quote or information about purchasing insurance, 2.
Existing Customer: If you are currently a State Farm customer, 3.
Agent: To be connected to a person for assistance and locating a State Farm agent, press 0. (real person)
To repeat this menu, press 9.

Emergency Road Service

1-877-627-5757 (24/7)

Thank you for calling State Farm.
To request a tow or for other emergency road service not related to an accident, press 1.
- Thank you for calling the State Farm the roadside assistance program administered by a Agero
- If you’re calling for the first time and your vehicle is disabled requiring roadside services, please press 1 now. (real person)
- For all other calls, press 2 now.
To report an accident or damage to your home or vehicle or for information about a previously reported claim, 2.
To make a payment for insurance policies, 3.
To purchase auto or home insurance or add an additional or replacement vehicle, 4.
For State Farm bank 5.
All other calls including service for existing policies press 0.
To repeat this menu press 9.

Payments

1-800-440-0998 (24/7)

Thank you for calling the State Farm policy payment system.
You’ll need to have your most recent bill available.
To make a payment via electronic fund transfer from your bank account, press 1.
To pay via credit card, press 2.
- Please locate the key code printed on your bill and enter it.
- Look for the key code next to a red phone icon or next to a key symbol. For extra time to locate the key code, press the * key.

Other Numbers

State Farm Bank Accounts: 1-877-SF4-BANK (1-877-734-2265)
hours: Mon-Fri 6AM – 11PM CST, Weekends & Holidays 8AM – 8PM CST

State Farm Credit Cards: 1- 877-SF4-VISA (1-877-734-8472) (24/7)

Mutual Funds Accounts: 1-800-447-4930 (24/7)
hours: Mon-Fri 8AM – 6PM CST

Website Technical Difficulties: 1-888-559-1922