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Rogers Wireless

How to call Rogers Wireless: dial the toll free numbers below to contact customer service for support for bill pay, tech support, sales etc. When you call, you will be asked the questions below.

Customer Service

1 855 381-7834

  • Welcome to Rogers!
  • For Billing and Payment Inquiries, press 1.
    • Please enter your phone number and press the pound key including the area code. Of you make a mistake, press the star key to start over.
  • For help with a technical problem, press 2.
    • Please enter your phone number and press the pound key including the area code. Of you make a mistake, press the star key to start over.
  • For Sales, for 3.
    • For all your mobile needs, including mobile phones and tablets, press 1.
    • For services for your home, including internet, television, home phone, and security, press 2.
  • For account changes and other inquires, press 4.
    • Please enter your phone number and press the pound key including the area code. Of you make a mistake, press the star key to start over.
  • To report a lost or stolen wireless device, press 5.
    • To report your phone or wireless device lost press 1.
    • To report your phone or wireless device found, press 2.

Pay As You Go

1 800 575-9090

  • Welcome to Rogers Pay As You Go Self Care Customer Line.
  • To add money, press 1.
    • Please enter your 10 digit phone number.
  • For your account’s information, press 2.
  • For account changes, press 3.
  • For general information, press 4.

 

Activation & Top Up

1 866 594-9456

  • Thank you for calling Rogers Wireless Pay As You Go GSM Activations line.
  • Please note this number is for GSM activations only. If you’re calling for customer service, please visit the website at www.rogers.com/paygo or call 1-800-575-9090.
  • Please hold while I transfer your call to a customer service representative. Your call will be recorded for quality and training purposes.
  • Hi, this is XXX XXXXX from Rogers and you need. (real person)
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