fedex

FedEx

How to call FedEx: use the toll free number below to contact customer service. Get help tracking packages and other questions. When you call, you will be asked the questions below.

Customer Service

1-800-463-3339 (1-800-Go-FedEx)

  • Welcome to FedEx.
  • You can say ‘Give me Options’.
  • Schedule a pick up from my address, press 1.
    • Enter your account number or to hold on, press 1.
    • To schedule a pick up using a label or stamp, press 2.
    • Or if you don’t have an account or number, press 3.
  • Pick up my package from a FedEx location, press 2.
    • Please say or enter tracking number or door tag number.
    • If you can’t find this number, press 2.
  • Shipment Status and delivery information, press 3.
  • Billing and Payments, press 4.
    • To make a payment, press 1.
    • To rebill shipment to a different account, press 2.
    • To get invoice information, press 3.
    • To request refunds or credits, press 4.
    • To get account balance, press 5.
    • To update credit card, press 6.
    • To hear payment history, press 7.
    • For duties and taxes, press 8.
    • Or it’s something else, press 9.
  • Find a FedEx location, press 5.
  • Get Rates, press 6.
  • Or More Options, press 7.
    • For technical support, press 1.
    • FedEx office, press 2.
    • To order supplies, press 3.
    • For claims, press 4.
    • To get the status of a pick-up, press 5.
    • To cancel a pick up, press 6.
    • Or even more options, press 7.
  • FedEx account, press 1.
  • To schedule a return pick up, press 2.
  • Returning a call, press 3.
  • Freight, press 4.
  • International Services, press 5.
  • Holiday information, press 6.
  • Dangerous goods, press 7.
  • It’s something else, press 8.

International Customer Service

1-800-247-4747

TDD: 1-800-238-4461

Hearing Impaired Relay Desk: 1-800-464-0709

U.S. Billing Inquiries: 1-800-622-1147

Cargo Claims Inquiries: 1-800-Go-FedEx (1-800-463-3339)

U.S. FedEx Express Freight Services: (shipments over 150 lbs) 1-800-332-0807
Phone Menu Transcription: If you call the number above you will get the options below.

Freight US Customer Support

1-866-393-4585

  • Thank you for calling FedEx Freight.
  • Your call may be monitored for quality assurance.
  • Speaker: Thank you for calling FedEx, how may I help you? (live person)

Freight International Support

1-866-393-4685

  • Thank you for calling FedEx Freight International Customer Service.
  • Please listen carefully as some options have recently changed. Because you are a valued customer your call may be monitored for quality assurance.
  • Please choose from the following options
  • press 1 for assistance with shipment to or from Canada.
  • Press 2 for assistance with shipments to or from Mexico.
  • Press 3 for assistance with shipments to or from Puerto Rico.
  • For all other international needs please press 4.

Other Numbers

Freight Technical Support: 1-800-435-7949

Surface Expedite: 1-866-274-6117

Air Expedite: 1-866-551-4033

White Glove Services: US and Canada 1-866-280-1810

FedEx Truckload Brokerage: US and Canada 1-888-444-5940


FedEx Express Tracking: 1-800-Go-FedEx (1.800.463.3339)

FedEx Ground Tracking: 1-800-762-3725.

dhl

 DHL

How to call DHL: use the toll free number below to contact customer service. Get help tracking packages and other questions. When you call, you will be asked the questions below.

Customer Service

1-800-225-5345

  • DHL Express
  • Para español decir español.
  • To schedule a pick up, press 1.
    • Enter the DHL account number you’ll be using or say, ‘I don’t have one’.
  • For tracking a package, press 2.
    • Enter the tracking number you’ll be using or say, ‘I don’t have one’.
  • To get a rate quote, press 3.
  • To find a drop off location, press 4.
  • For help with something else, press 5.
    • Billing questions, press 6.
    • Delivery notice, press 7.
    • To go back to previous choices, just say ‘Main Menu’.
  • To get a representative, press 0.

DHL Same Day

1-800-DHL-ASAP (1-800-345-2727)

  • Thank you for calling DHL same day, when tomorrow was too late use DHL same day to meet all your shipping needs, please listen carefully as the prompts have recently changed
  • if you know your party’s extension please press the pound key followed by that extension number to be directly connected
  • for domestic customer service including Puerto Rico please press 1
  • for international customer service please press 2
  • if you’re an airline representative please press 3
  • for accounting please press 4
  • for agent administration please press 5
  • if you’re calling from DHL please press 6
  • to find your party by name please press 7,
  • to repeat this menu please press 9, your call maybe recorded for quality assurance.

DHL Global Forwarding rep

1-800-426-5962

  • Thank you for calling DHL global forwarding, your call maybe monitored or recorded for quality purposes
  • for international air please press 1
  • for international ocean please press 2
  • for domestic air or ground please press 3

International Air: 1 (800) 234-2778
International Ocean: 1 (800) 255-6232
U.S. Domestic: 1 (866) 849-5100
DHL Express Technical Support

1-800-527-7298

  • Thank you for calling the DHL Technical Service desk, for quality assurance your call maybe monitored, please have your Unit ID or Account Number ready
  • to order supplies or track a shipment Press 1
  • for online shipping support Press 2
  • for easy ship support Press 3
  • for 3PV and customer build support press 4
  • for quarterly rating support press 5
  • to hear this menu again please press the the Pound Key

DHL Express Billing Assistance – Dispute a Charge:

1-800-722-0081

  • Thank you for calling DHL, for English please stay on the line.
  • Thank you for calling DHL
  • if you’re calling for a copy of an invoice, airway bill or back-up documentation for duty charges please Press 1
  • if you’re calling to make a payment with a check or Credit Card, please Press 2
  • for matters pertaining to your account or specific invoice or waybill Press 3
  • if you’re a DHL sales representative please Press 4.

Technical support:

1-800-225-5345

  • DHL Express, your specialist in international shipping, calls maybe monitored for quality assurance and feel free to interrupt me at anytime, which would you like to do:
  • schedule a pick up
  • track a package
  • find a drop off location
  • get a rate or transit quote
  • hear news about DHL or ask about something else

International Numbers

  • Australia 1-800-059-600
  • Belgium 0800-81038
  • Brazil 0800-892-1589
  • Canada 800-345-2727
  • Carribean 800-345-2727
  • China/Netcom Group 10-800-711-0934
  • China/Telcom South 10-800-110-0860
  • Czech Republic 800-143-513
  • France 0800-90-5402
  • Germany 0800-181-1574
  • Hong Kong 800-96-2445
  • India 000-800-100-1445
  • Ireland 1-800-559-015
  • Italy 800-789322
  • Japan/KDDI 00531-11-4474
  • Japan/NTT 0034-800-900297
  • Japan/Softbank 0066-33-830208
  • Korea 00798-1-1-002-3365
  • Malaysia 1-800-81-4666
  • Mexico 001-800-345-2727
  • New Zealand 0-800-451443
  • Norway 800-16769
  • Phillipines 1-800-1-111-0601
  • Singapore 0800-110-1728
  • South Africa 0800-983-736
  • Spain 900-9-71127
  • Taiwan 00801-10-4240
  • Thailand 001-800-110063187
  • United Arab Emirates 8000-4441469
  • United Kingdom 0808-234-2907
  • United States 800-345-2727
  • Argentina 0800-333-0165

true-value

 True Value

How to call True Value: use the toll free number below to contact customer service for help with orders and product questions. When you call, you will be asked the questions below.

Customer Service

800-897-3112
Monday to Friday from 9:00AM to 4:30PM (CT)

  • Thank you for calling customer service at True Values retails support center in Chicago.
  • True Value this is XXXXX (real person)

staples

Staples

How to call Staples: use the toll free number below to contact customer service for help with orders and product questions. When you call, you will be asked the questions below.

Customer Service

800-333-3330

  • Thanks for calling Staples. For English press one, [foreign language].
  • Hi and thanks for calling Staples. This call may be recorded for training and quality purposes.
  • If you are ready to order the office products you need or for assistance finding a product press or say one.
  • If you need to help with an order you’d already placed press or say two.
    • Staples has many self serve options to assist you such as our new online research center. Visit staples.com under your account to complete your account today.
    • We will be with you shortly. Please assist us by having your order number or customer number ready.
  • For store information or direction to your nearest Staple store press or say three.
  • If you need assistance with Staples.com press or say four.
  • If none of these options match your needs press or say five.
  • Thanks again for calling Staples.

qvc

QVC

How to call QVC: use the toll free number below to speak to a customer service agent for help with orders, returns etc. When you call, you will be asked the questions below.

Customer Service

888-345-5788

  • This call maybe monitored for quality purposes,
  • welcome to QVC,
  • to place an order or obtain product information press 1,
  • for customer services press 2.
    • Welcome to QVC’s customer service,
    • to check if your order has shipped, to cancel an item, or to verify that your check payment was received press 1,
    • for information on a returned item or return instructions press 2,
    • for auto delivery plans, Q card account information, or to apply for Q card press 3,
    • to place an order check stock availability or approved shipment of the wait list order press 4,
    • to change your four digit pin number and for all other services press 5,
      • To change your four digit pin number press 1,
      • for mailing address or information where to find program guide press 2
      • to hear these instructions again press 8
      • to return to the main menu press 9
      • to speak to a representative press 0.
    • to hear these options again, press 8,
    • to speak to a representative press 0 or please stay on the line.

office-depot

Office Depot

How to call Office Depot: use the toll free number below to contact customer service for help with orders and account questions. When you call, you will be asked the questions below.

Office Depot Customer Service

1-800-463-3768 (1-800-GO-DEPOT)

  • Hello and welcome to Office Depot. Please tell me the reason for your call today. You can say things like, I would like to place an order or I need to check order status. So how may I help you?
  • I need to check order status.
  • Okay thank you now just enter your order number.
  • I don’t have it
  • Again enter your nine or twelve digit order number now; if you don’t know it just press the pound key.
  • If you need time to locate your order number press the star key.
  • I will transfer you in just a moment but first please tell me your customer ID.

lowes

Lowes

How to call Lowes: use the toll free number below to contact customer service for help with orders or speak with a live agent. When you call, you will be asked the questions below.

Customer Service

1-800-445-6937

  • Hello, thank you calling the Lowes customer care line.
  • For the phone number, address and directions to Lowes store nearest to you please press 1.
    • Please hold while we find the Lowes store nearest to your calling area.
    • If you would prefer to search for a store by zip code please press 1.
    • Enter the 5 digit zip code you wish to search on or press * to return to the previous menu.
  • To be connected to Lowes credit center for information about your Lowes account please press 2.
  • To speak with an associate about features on Lowes.com press 3,
  • to speak with an associate regarding Lowes.com order or information please press 4,
    • To help serve you better please choose from one of the following options. Please listen carefully as the menu options have recently changed.
    • To cancel a Lowes.com order press 1,
      • This call maybe recorded for quality and training purposes.
      • Thank you for calling laws customer care my name is XXXXX who you have the pleasure speaking with today? (real person)
    • to check on an existing Lowes order press 2,
    • to find a product, ask a question about a product or place a new order press 3.
  • for customer care please press 5.

Sales & Products:

1-877-465-6937

  • Hello thank you for calling Lowes.
  • For questions regarding projects and installation services press 1
    • Thank you for calling laws this is Karen how may I help Ö?
  • for questions regarding products and product availability press 2
    this call maybe recorded for quality and training purposes.

Lowes Canada

:1-888-98LOWES (56937)

home-depot

Home Depot

How to call Home Depot: use the toll free number below to contact customer service. Speak to a live person for help with orders and product questions. When you call, you will be asked the questions below.

Customer Service

1-800-466-3337
Monday to Friday: 8AM – 8PM; Saturday: 9AM – 6PM; Sunday: 12PM – 6PM

  • Thank you for calling the Home Depot. Your call maybe recorded. Our main menu options have changed [foreign language]. Please select from the following options
  • for information about a new or existing inspiration project press or say 1.
  • For online order information or for questions about or website products or any other homedepot.com related concerns press or say 2
  • for the location of the store nearest to you press or say 3
  • for major appliance inquiries press or say 4.
  • For Home Depot protection plan or carpet maintenance plans press or say 5
  • for Home Depot credit card customer service press or say 6.
  • For customer care press or say 7
    • If you are calling about an issue related to your Home Depot installation or special order experience press 1
      • Its great day here at the Home Depot this is XXXXX, how may I assist you today? (real person)
    • to report an issue or praise regarding a store experience press 2
    • for all other inquiries press 3.
    • This call maybe monitored or recorded for quality assurance.
  • for career opportunities with the Home Depot please visit us online at www.homedepot.com
  • to repeat press or say 9.

HomeDepot.com

1-800-430-3376 (24/7)

  • Thank you for calling homedepot.com online customer support. This call maybe recorded or monitored for quality purposes.
  • If you are calling about a major appliance such as a refrigerator or washing machine press 1
  • for all other online orders or questions about online products or availability press 2
    • If you are calling to place an order press 1
    • if you are calling about an order you have already placed press 2
      • All of our representatives are currently assisting other customers. Please hold and your call will be answered and the order was received.
    • for self service options and answers to frequently asked questions please press 3.
    • To help improve your experience we invite you to participate in a brief one minute survey following the call. If you would like to take the survey please remain on the line when you are finished speaking with a representative.
  • for questions about your local HomeDepot store press 3
  • for questions about your HomeDepot credit card account press 4.

Other Numbers

Consumer Credit Card Accounts USA: 1-866-875-5488

Consumer Credit Card Accounts Canada: 1-800-747-3787

Business Credit Card Accounts USA: 1-866-875-5490

Business Credit Card Accounts Canada: 1-888-308-5080

ll-bean

LL Bean

How to call LL Bean: use this toll free number speak to a real customer service agent immediatley. When you call, you will be asked the questions below.

Customer Service

800-441-5713 (24/7

  • Welcome to LL Bean, this XXXXX how can I help you? (real person)

hm

H&M

How to call H&M: to speak with a customer service rep, use the toll free number below. When you call, you will be asked the questions below.

Customer Service

: 855-466-7467 (855-HNM SHOP)

  • Welcome to H&M, for help in English press 1. This call may be recorded for training purposes.
  • To place an order press 1
  • for questions regarding online shopping press 2.
    • Thank you for contacting H&M Customer service. We value your opinion. We have created a customer service survey, to make sure we are fulfilling all of your needs. If you’re interested in participating in this survey following your call please press 1, if not press 2.Your call will now be connected to customer service.
    • Thank you for calling H&M Customer service, this is XXXX, how could I help you? (real person)
  • H&M stores press 3.