allstate

Customer Service Phone Numbers

How to call AllState: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.

Customer Support

Call 1-800-255-7828 (1-800-ALLSTATE) (24/7)

  • Thanks for calling Allstate where you’re in good hands.
  • Just so you know, we may monitor or record this call.
  • First off, are you calling to report a new claim or to check on a claim that you’ve already filed? Just say yes or no.
  • Yes
    • Sure. One moment.
    • Alright. Which of these would you like to do, file a new claim, check on an existing claim, or get roadside assistance?
      • File a new claim.
      • Alright. Please say or enter your nine-digit policy number or say I don’t have it.
      • Check existing claim
      • Please say or enter the claim number, or say I dont have it
      • If you know the policy number you can tell me that now, or key something in
      • Roadside assistance: Sure Ill get you right over to someone in our roadside team (real person)
  • No.
    • OK are you an Allstate policy holder?
    • No.
    • Alright I can help you with a quote for new insurance.
    • I can also connect you to our emergency roadside assistance team, or for any other questions I can connect to someone who can help
    • So just say, “Get a quote”, “Roadside assistance”, or say, “Help me with something else” at any time you can say representative or press 0.
    • Get a quote.
    • Alright what kind of coverage are you looking for?
    • You can say things like auto insurance or a home owner’s policy.
    • Auto insurance.
    • And what’s the zip code where you need that coverage?

Hearing Impaired Service

(1-800-877-8973) (24/7)

Contact Agent Number

Call 1-888-213-0085

Claims Questions Number

Call 1-800-255-7828 (24/7)

Allstate Easy Pay Plan, Pay By Phone Number

Call 1-800-901-1732.

Other Useful Numbers

Recurring Credit Card Pay Plan: 1-800-901-1732.

Electronic Check: 1-800-901-1732.

Catastrophe Response and Claims: 1-800-54-Storm (1-800-547-8676)

Glass Inusrance: call 1-800-626-4527.

Homeowners Insurance Questions: 1-800-255-7828

Flood Insurance: (800) 527-2634

Commercial Mortgage: (800) 729-3005

aetna

Aetna

How to call Aetna: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.

Aetna Customer Service

Call 1-800-872-3862 (1-800-US-AETNA )
hours: 7:00am and 7:00pm ET

  • Thank you for calling Aetna Corporate Headquarters.
  • If you’re a healthcare professional press or say 1.
  • In order to get you to the area to best meet your needs, please choose from these options:
    • If you know the name or number of the person you’re trying to reach, press 1.
    • If you’re currently an Aetna medical or dental member, press 2.
      • Members needing assistance should call the members services number on the back of their insurance card.
    • All other callers, press 3.
    • If you’re calling about individual coverage, press 4.
      • If you’re inquiring about individual Health care plans, please note that Aetna is not currently selling any individual plans other than Medicare.
    • All other callers remain on the line for a representative.

     

Aetna Pay Premium by Phone Number

Call 1-866-350-7644

  • The phone pay system can be used to process a payment on your Aetna account. transactions entered after 6pm eastern time will be processed the next business day. At the end of the call you will receive a payment conformation number.
  • You will need the Aetna invoice you would like to pay which shows your group’s or account number or member number and invoice number.
  • Both are located on your Aetna bill. If you wish to continue with your payment please press 1.
    • Please enter your billing account or group number or member number followed by the pound sign,
    • the account or group number or member number is located near the top of your bill.
    • For Alpha characters press the corresponding numeric key from your telephone key pad.
  • At any time during this call you can press the star key to return to the main menu
  • to end the call simply hang up.

 

Aetna Pharmacy Number

Call 1-800-238-6279 (1-800-AETNA-RX)

  • Thank you for calling Aetna Pharmacy management. Your call maybe recorded to ensure quality service. If your call is regarding a member that participates in the Medicare prescription drug program please press or say 1.
    • If you are a pharmacist press or say 1
    • if you area member press or say 2.
    • If you are a physician or a long term care provider calling for drug pre certification press or say 3.
  • All others press or say zero or remain on the line.

21stcentury

21st Century

How to call 21st Century: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. Get help with your policy or file a claim. When you call, you will be asked the questions below.

Customer Service

Call 1-877-401-8181

  • Thank you for calling the 21st Century Customer Service Center.
  • Para español, presione nueve.
  • Press 1, and press 1 again:
    • For Billing and Payments, press 1.
    • For ID Cards, press 2.
    • For Policy Changes, press 3.
      • For Auto policy, press 1.
      • For Homeowner’s policy, press 2.
    • For Roadside assistance, press 4.
    • For Claims, press 5.
      • Thank you for calling 21st Century’s Claim Center:
      • Roadside assistance, press 1.
        • Personal, press 1.
        • Business, press 2.
      • A Glass claim, press 2.
        • A new claim, press 1.
        • An existing claim, press 2.
        • Reimbursement, press 3.
      • A new claim, press 3.
        • Business, press 1.
        • Vehicle, press 2.
      • Homeowner’s claim, press 3.
      • An Existing claim, press 4.
        • Please say or enter your policy number now.
      • More options, press 5.
        • Billing or ID cards, press 1.
        • Contact information, press 2.
        • Workers compensation, press 3.
        • None of these, press 4.
      • To go back to Main menu, say, ‘Main Menu’ or press 5.

 

21st Century Claim Center Number

Call 1-888-244-6163

  • Thank you for calling 21st Century claim center your call maybe monitored and recorded.
  • Which would you like road side assistance, business, personal auto, recreation vehicle or home owners and renters?
    • Personal Auto
      • Got it auto claims, which would you help with?
      • You can say a glass only claim, filing a new claim or questions on an existing claim.
      • Questions on an existing claim.
      • Ok existing claim, please say or enter your claim number now or say continue to look it up using your policy number,
      • if you need some time say hold on.
    • Roadside Assistance
      • Alright, roadside assistance
      • Are you calling requesting roadside assistance because of an accident?
      • Yes
      • OK, please hold while I transfer you to a representative who can assist you (real person)
    • Recreational Vehicle
      • Alright, recreational vehicle claim
      • Which would you like help with: filing a new claim or questions on an existing claim?
      • New claim
      • OK, new claim, please hold while I transfer you to a representative who can assist you
  • To dial by name or extension say directory
  • For policy questions or help with anything else say more options
    • More Options
      • OK, more options
      • Which would you like: Identity Shield, billing or policy assistance, contact information, a new quote or workers compensation?
      • You can also say “none of these”
      • None of these
      • Got it, none of these
      • Before I transfer you, which would you like help with: reporting a new claim for the first time, or something else?
      • Got it, help with something else
      • Please hold while I transfer you to a representative who can assist you (real person)

 

21st Century Homeowners Number

Call 1-888-244-6163

  • Thank you for calling the 21st Century Insurance home owners department, your call maybe monitored and recorded
  • Please listen to all choices before making your selection
  • which of these can I help you with? Sorry please just say existing policy, new home owners quote, personal umbrella quote or plan.
    • Existing policy.
    • OK for service, our offices are closed; our normal business hours are Monday to Friday 8am to 8pm eastern standard time, if you would like to leave us a message please remain on the line, we dont offer our home owners program in Alaska, New Hampshire, Florida, Hawaii or Massachusetts, thank you.
    • Please leave a message

 

Other Numbers

Auto Mechanic Breakdown: 1-866-907-3308

Boat: 1-800-903-8114

Flood: 1-800-222-2007

Homeowner/Renter Insurance: 1-877-834-7532

Life: 1-800-327-6377

Mobile Home: 1-800-903-8114

Motorcycle: 1-800-903-8114

Personal Umbrella: 1-800-222-2007

Personal Watercraft: 1-800-903-8114

Roadside Assistance: 1-800-439-5587

Specialty Homeowners: 1-800-903-8114

w-hotels

W Hotels

How to call W Hotels: use this toll free number speak with a real person for customer service. When you call, you will be asked the questions below.

Reservations

877-424-6423 (24/7)

  • Welcome to W Hotels Reservations. To ensure quality, this call may be recorded. We invite you to visit our website at whotels.com for the best rates guaranteed….thank you for calling W Hotels, this XXXXX how may I help you male a reservation? (real person)

staybridge-suites

Staybridge Suites

How to call Staybridge Suites: contact a real customer service agent with the toll free number below. When you call, you will be asked the questions below.

Reservations & Customer Service: 844-499-1875

  • Thank you for calling Staybridge Suites reservations
  • To ensure high quality service, your conversation maybe recorded. Please see our privacy statement at IHG.com/privacy to understand how we use and protect information.
  • To help me get you to the best person who can help, please describe why you are calling today.
  • If you want to make a reservation, just tell me:
    • Speaker: Make a reservation
    • You want to make a reservation, thats great.
    • I’ll need a few more details so I can get you to one of our specialists
    • Speaking clearly, please tell me the city and state of the hotel, your arrival date, and how many nights you want to stay

     

    • Speaker: Customer service
    • If I can just get a few more details, Ill be glad to transfer you to a specialist
    • Speaker: Upgrade my room
    • Lets make the changes to your reservation right now.
    • Are you an IHG rewards club member?

 

sheraton

Sheraton Phone Number Look Up

How to call Sheraton: Below is a list of toll free 800 numbers for Sheraton (and others). Use the phone menu description to contact the correct representative.

Reservations: 1-800-325-3535

Phone Menu Transcription: If you call the number above you will get the options below.

  • Thank you for calling Sheraton we set a high bar for quality that is why your call maybe recorded, ask about Sheraton club availability where you are traveling and learn more at sheraton.com/club.
  • A social space in connectivity hub in the heart of our lobbies the link at Sheraton experienced with Microsoft is where you can stay connected to what matters most.
  • Thank you for calling Sheraton reservations this is XXXX how can I help you today. (real person)

Customer Service: 1-800-325-3535

Preferred Guests: 1-888-625-4988

Other Sheraton Numbers

UK: 02036843643

Europe: +353-21-4930490

Canada: 1-800-325-3535

Australia: 1-800-073-535

Hong Kong: 4008 688 688

France: 0157329385

Mexico: 001 800 528 2979

ritz-carlton

Ritz Carlton

How to call Ritz Carlton: use this toll free number speak to a real customer service agent. When you call, you will be asked the questions below.

US & Canada Reservations

800-542-8680

  • To ensure high quality service, your conversation maybe recorded. Please see our privacy statement at ritzcarlton.com to understand how we use and protect information.
  • Our ladies and gentlemen are currently assisting other guests and look forward to enhancing your Ritz Carlton reservation experience.
  • Be prepared to create your own experience while enjoying the finest personal service. Ritz Carlton, the ultimate in indulgent luxury.

 

 

Mexico Reservations

01-8000-195-300

United Kingdom Reservations

0800-234-000

quality-inn

Customer Service Phone Numbers

How to call Quality Inn: use the toll free number below to speak to a real customer service agent. When you call, you will be asked the questions below.

Reservations

877-424-6423

  • Thank you for calling Choice Hotels. This call maybe monitored and recorded for quality purposes.
  • For assistance with our website, please press 1.
  • For reservations, please press 2.
    • Thank you for calling Choice Hotels International. This call may be recorded and monitored for quality assurance.
    • For reservations, please press 1.
      • Thank you for calling Choice Hotels International. This call may be recorded and monitored for quality assurance.
      • Welcome to Choice Hotel, my name is XXXX from reservations, may I have your name please? (real person)
    • For choice privileges information regarding points, promotions or password resets, press 2.
    • To file a formal comment about your stay, press 3.
    • And for assistance regarding our website, please press 4.

 

Choice Guest Relations Service Desk

1-800-300-8800

motel-6

Motel 6

How to call Motel 6: use this toll free number speak to a real customer service agent about bookings and reservations. When you call, you will be asked the questions below.

Reservations

1-800-899-9841

  • Thank you for calling Motel 6. Your call may be monitored or recorded for quality purposes.
  • Press 1 for English or [Spanish]. Please select from one of the following options.
  • To make a new reservation press 1
    • Motel 6 reservation. This is XXXX, how may I help you? (real person)
  • To modify or cancel an existing reservation press 2
    • One moment please, thank you for calling our internet support service
  • To share a guest experience press 3

 

 

Choice Guest Relations Service Desk

1-800-300-8800

  • Thank you for call ing the Choice Customer Relations Department
  • Your call maybe monitored or recorded for quality purposes
  • For questions about the Choice Privileges Program or your account press 1 for member services
    • All representatives are currently helping other customers, please hold for the next available representative
    • Welcome to Choice Hotels, my name is XXXX (real person)
  • To make, change, or cancel a reservation press 2 for reservations
  • To speak with someone regarding your experience at a Choice Hotel press 3 or stay on the line to be connected to a customer relations specialist

marriott

Marriott

How to call Marriott: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. When you call, you will be asked the questions below.

USA & Canada Reservations:

1-800-506-9421

  • Thank you for calling Marriott International
  • for reservations for all hotels other than Gaylord Hotels please press 1
  • for Gaylord Hotels reservations please press 2
  • to repeat these options please press 0
  • Welcome to Marriott, good evening Marriott reservations, this is XXXX…(live person)

Customer Support

1-801-468-4000

  • Thank you for calling Marriott rewards, for quality assurance purposes this call maybe monitored or recorded, to better assist you I can understand complete sentences, how may I help you?

Internet Customer Care

(USA & Canada) 1-800-721-7033

  • Welcome to Marriott Internet Customer Care, please listen carefully to the following options,
  • if you wish to speak to a central reservations associate to make a reservation, modify an existing reservation, or obtain additional properly information press 1 now -> please enter your 9-digit Marriott rewards account number.
  • if you’re having difficulty with the website booking or navigating through our website, press 2 now
  • if you’re a member of our world class Marriott rewards program please press 1
  • otherwise please press 2

Group & Event Planning

(USA & Canada) 1-800-831-4004 toll-free

Other Numbers

Rewards Reservations: 1-800-MARRIOTT:1-800-952-2027
8:15am – 9:00pm, Monday – Friday, US Eastern time

Rewards Program Guest Services: (801) 468-4000

The Ritz-Carlton Rewards: (866) 922-6882

Rewards Program:1-800-493-3278

For Gaylord Hotel reservations: 1 877 382 7299


International Reservation Numbers

Andorra: 0800 22 1222

Antigua & Barbuda: 1 800 986 2313

Argentina: 0800 444 9846

Aruba: 800-1525

Australia: 1 800 251259

Austria: 0800 296703

Bahamas: 1 800 956 5620

Bahrain: 800 00 724

Barbados: 1 800 228 9290

Belgium: 0800 18222

Bermuda: 001 800 228 9290

Bolivia: 800 100338

Brazil: 0800 703 1512

São Paulo – Toll 11 3069 2807

Canada: 1 888 236 2427

French – Toll-free 1 866 580 6279

Cayman Islands: 1 800 228 9290

Chile: 123 00208067

China: 400 830 0251

Hong Kong SAR – Toll-free 80 096 2509

Macau SAR 0800 029

Colombia: 01800 9520356

Costa Rica: 0 800 052 1390

Czech Republic: +800 2289 2900

Denmark: 800 10422

Dominica: 1 800 986 2410

Dominican Republic: 1 800 956 5620

Ecuador: 1 800 010330

Egypt: 0800 0000 070

El Salvador: 800 6297

Finland: 0800 114436

France: 00800 1927 1927

Germany: 00800 1927 1927

Elite – Toll-free 0800 1 821 368

Greece: 00800 44127686

Guatemala: 800 835 0066

Haiti: 1 800 228 9290: 1 800 835 0066

Honduras: 800 2791 9043

Hungary: 06800 11998

India: 18001025000

Gurgaon – Toll 117800 43 26626

Indonesia: 180 360 6278

Ireland: 1 800 409929

Israel Golden Lines 1 80 943 8662

Barak 013 800 2886 4727

Bezeq 014 800 2886 4727

Italy: 800 876022

Jamaica: 1 800 963 2454: 876-960-0600/2

Japan: 0120 142 536

Tokyo – Toll 81 3 54051511

Jordan: 0800 22437

Kuwait: 6632 9999

Lebanon Country Code 01426801; + AT&T 8004326626

Luxembourg: 8002 2162

Malaysia: 1 800 807706

Mexico: 01 800 561 4756

Morocco Country Code 002110011; + AT&T 8004326626

Netherlands: 0800 0220122

Netherlands Antilles: 1 800 228 9290

New Zealand: 0800 264 333: 0800 44 3320

Nicaragua: 001 800 226 0230

Norway: 800 11084

Oman: 800 74 455

Pakistan Karachi – Toll 00 800 90971003

Panama: 00 800 052 1214

Paraguay: 009 800 441 0010

Peru: 0800 52184

Philippines: 1 800 1601 0028

Poland: 00 800 4411205

Portugal: 800 844094

Puerto Rico: 1 800 236 2427

Qatar: 0080097114

Russia: 810 800 6277 4680

Russia Moscow: Toll-free 007 495 5809497

Saudi Arabia: 800 8971437

Singapore: 800 6011378

South Africa: 0800 991483

South Korea: 00 798 601 8298

Spain: 900 994422

St. Kitts & Nevis: 1 800 228 9290

St. Lucia: 1 800 228 9290

Sweden: 020 795122

Switzerland: 0800 550122

Syria Country Code 0801 + AT&T 8004326626

Taiwan: 00801 863 141

Thailand: 1 800 060888

Trinidad & Tobago: 1 800 956 5620

Turkey: 00800 138380903

Turks & Caicos: 800 228 9290

United Arab Emirates: 80062774688

United Kingdom: 00800 1927 1927

London – Toll 353 21 421 6400

United States of America: 1 888 236 2427

Uruguay: 000 4052 10013

Venezuela: 0800 100 4921

Virgin Islands, US: 1 800 228 9290

Yemen Country Code 00800101; + AT&T 8004326626