How to call LG: use the toll free number below to contact customer service. Speak to a live person for help with technical support. When you call, you will be asked the questions below.
- Life’s good. Welcome to LG Electronics. Information is also available on our website at LG.com. If you are calling to order parts or accessories, say parts. For customer service, say customer service.
- Customer service.
- What type of product are you calling about? You can say something like refrigerator, TV or mobile phone.
- Mobile phone.
- Please tell me the type of mobile device you were calling about. You can say something like smartphone, other phone, Bluetooth headset or tablet. To go back to the main menu, press pound.
- Smart phone.
- Smart phone. Is that correct?
- Okay, just a couple of more questions on the type of assistance you need. If you need to request a repair of your mobile device, please say repair. For other issues, say support.
- So participate in a customer experience survey after your call say yes. Otherwise say no.
- Thank you for calling LG. This is XXXXX are you calling from the number XXX-XXX-XXXX? (real person)