Geico
How to call Geico: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.
Customer Service
Call 1-800-861-8380 (24/7)
- Thank you for calling Geico.
- Press 1, and 1, again.
- If you need a quote on a new policy, press 1.
- Please say the policy you want a quote on,
- Say Auto
- Homeowner’s,
- Renter’s,
- Motorcycle,
- ATV,
- Umbrella,
- Boat,
- RV,
- Snowmobile,
- Mortgage insurance,
- Commercial insurance,
- Condo,
- Trailer,
- Fire,
- Classic Car,
- Golfer’s cart,
- Builder’s Risk,
- Life insurance,
- Valuable Item insurance.
- If you want service on an existing policy, press 2.
- Please say the policy you want a quote on,
- Say Auto
- Homeowner’s,
- Renter’s,
- Motorcycle,
- ATV,
- Umbrella,
- Boat,
- RV,
- Snowmobile,
- Mortgage insurance,
- Commercial insurance,
- Condo,
- Trailer,
- Fire,
- Classic Car,
- Golfer’s cart,
- Builder’s Risk,
- Life insurance,
- Valuable Item insurance.
- For a Claim, press 3.
- For Road side assistance claim, press 1.
- For Glass claim, press 2.
- For Auto claim, press 3.
- For Motorcycle claim, press 4.
- For RV claim, press 5.
- For Boat claim, press 6.
- For Residential claims, press 7.
- Or none of these, press 8.
- For road side assistance, press 4.
- For other, press 5.
Auto Glass Claims
Call 1-800-510-2291 (24/7)
- Thank you for calling the GEICO Glass service unit. This call may be monitored and/ or recorded for quality purposes.
- Press 1 if you are a customer
- To expedite the processing of your claim, you may log into geico.com to follow your claim and schedule an appointment.
- If you would like the reimbursement address to send in a bill, press 1.
- If you are calling about a glass claim that has already been reported press 2.
- If you are reporting a glass only claim for the first time, press 3.
- To repeat this menu press 4
- to go back to the main menu, press 5.
- press 2 if you are a glass shop
Emergency Road Service
Call 1-800-424-3426 (24/7)
- Press 1 if you are a customer
- press 2 if you are a provider.
- Welcome to GEICO’s emergency road service.
- If your vehicle has not been involved in an accident and you need emergency road side service press 1.
- If you have been involved in an accident and need a tow truck dispatch, press 2.
- If you would like the reimbursement address to send in a bill, press 3.
- If you need to report a claim press 4
- if you need to change or ask questions about your policy, press 5.
- Otherwise, please hold for assistance.
Auto Pay by Phone
Call 1-800-932-8872 (24/7)
- Thank you for calling GEICO. Your call may be monitored or recorded for quality purposes. You can also buy a new policy, report a claim, make a payment, view your billing information and make changes to an existing policy at GEICO.com.
- Billing and payments, welcome to GEICO Insurance. You can communicate with me using your voice or telephone keypad, thank you. I have located your policy using the phone number you are calling from. For verification purposes, the zip code for your billing address is 33036. If this is correct, let’s proceed, otherwise say go back.
- Let’s proceed.
- I see that you made a payment on DATE, in the amounts of AMOUNT. Right now your remaining policy balance is due on DATE and it will be for AMOUNT. Do you need to hear that again?
- No.
- Okay. Would you like to make a payment right now over the phone?
- Yes.
- Your policy is currently enrolled in auto pay. To continue making a payment just say yes or no.
- Yes.
- Your current policy balance is AMOUNT and your current amount due is AMOUNT. Do you need more billing details?
- No
- Do you want to pay the remaining balance of AMOUNT?
- No.
- Just a reminder, the minimum amount due is AMOUNT. Would you like to make that payment now?
Motorcycle & ATV Insurance
Call 1-800-44-CYCLE, 1-800-442-9253 (24/7)
- Thank you for calling GEICO motor cycle RV and power sports. This call may be recorded for quality or training purposes. Please listen carefully as our menu option have changed.
- If you are calling in regards to a claim or emergency road side service, press 1.
- You have reached the auto mobile and motor cycle claims department for GEICO direct.
- If you need to use your emergency roadside service and have no other claim to report press 1.
- If you have glass only damage to report press 2.
- To use your mechanical breakdown insurance, press 3.
- For home or both claims, press 4
- for you claims mailing address or fax number, press 5.
- If you know your claims representative extension press 6.
- To report an automobile claim, press 7.
- To repeat this options, press 8.
- For billing information including making a payment or to request an ID card, press 2.
- For service on existing motor cycle, RV or ATV policy, press 3.
- If you would like a quote for a new motor cycle or ATV policy, press 4.
- To obtain an RV or travel trailer sales profession, press 5.
- For assistance with purchasing both or just the insurance, press 6.
- For assistance with your existing auto policy press 7.
Other Useful Numbers
Mechanical Breakdown Claims: 1-800-443-7411 (24/7)
Military Customers: 1-800-MILITARY 1-800-645-4827
hours: Monday thru Friday: 6:00 AM – Midnight (ET)
Saturday & Sunday: 7:00 AM – Midnight (ET)
Collector Auto Sales: 1-800-841-2964
hours: Monday – Saturday: 8:00 AM – 9:00 PM (ET)
Sunday: 10:00 AM – 6:30 PM (ET)
Service for American Modern Insurance: 1-866-760-4166
hours: Monday thru Friday: 8:00 AM – 7:00 PM (ET)
Service for American Collectors Insurance: 1-800-360-2277
hours: Monday – Friday: 8:30 AM – 7:00 PM, Saturday: 9:00 AM – 5:00 PM (ET)
RV Insurance: 1-800-909-4246O
hours: Monday thru Friday: 8:00 AM – 11:00, Saturday: 8:00 AM – 8:00 PM, Sunday: 9:00 AM – 8:00 PM (ET)
Umbrella Insurance: 1-866-272-5192
Commercial Auto Insurance: 1-866-509-9444
hours: Monday thru Friday: 8:00 AM – 9:00 PM (ET)
Identity Theft Protection Sales: 1-866-372-0634
Identity Theft Protection Service for Assurant: 1-866-531-8099
hours: Monday thru Friday: 9:00 AM – 8:00 PM (ET)
Identity Theft Protection Service for Europ Assistance USA: 1-800-206-4065 (24/7)
Homeowners Insurance Sales: 1-800-841-2964
hours: Monday thru Friday: 7:30 AM – 1:00 AM, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 9:00 PM (ET)
Homeowners Service for Assurant: 1-800-458-8555
hours: Monday thru Friday: 9:00 AM – 8:00 PM (ET)
Homeowners Claims for Assurant: 1-866-324-6516
hours: Monday thru Friday: 9:00 AM – 8:00 PM (ET)
Homeowners Service for Travelers: 1-800-841-3005
hours: Monday thru Friday: 7:30 AM – Midnight, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 7:00 PM (ET)
Homeowners Claims for Travelers: 1-800-252-4633 (24/7)
Homeowners Service and claims for all others: 1-888-395-1200
hours: Monday thru Friday: 8:00 AM – 9:00 PM, Saturday: 9:00 AM – 6:30 PM (ET)
Renters Insurance Sales: 1-800-841-2964
hours: Monday thru Friday: 7:30 AM – 1:00 AM, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 9:00 PM (ET)
Renters Service and claims for Assurant: 1-800-432-8612
hours:Monday thru Friday: 8:00 AM – 8:00 PM (ET)
Renters Service for Travelers: 1-800-841-3005
hours: Monday thru Friday: 7:30 AM – Midnight, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 7:00 PM (ET)
Renters Claims for Travelers: 1-800-252-4633 (24/7)
Renters Service and claims for all others: 1-888-395-1200
hours: Monday thru Friday: 8:00 AM – 9:00 PM, Saturday: 9:00 AM – 6:30 PM (ET)
Condo/Co-Op Insurance Sales: 1-800-841-2964:
hours:Monday thru Friday: 7:30 AM – 1:00 AM, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 9:00 PM (ET)
Condo/Co-Op Insurance Service for Travelers: 1-800-841-3005
hours:Monday thru Friday: 7:30 AM – Midnight, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 7:00 PM (ET)
Condo/Co-Op Insurance Claims for Travelers: 1-800-252-4633 (24/7)
Condo/Co-Op Insurance Service for Assurant: 1-877-900-0354
hours:Monday thru Friday: 8:00 AM – 5:00 PM (ET)
Condo/Co-Op Insurance Claims for Assurant: 1-800-358-0600
hours:Monday thru Friday: 8:00 AM – 5:00 PM (ET)
Condo/Co-Op Insurance: Service and claims for all others: 1-888-395-1200
hours:Monday thru Friday: 8:00 AM – 9:00 PM, Saturday: 9:00 AM – 6:30 PM (ET)
Boat/PWC Insurance Sales: 1-800-865-4846
hours:Monday thru Saturday: 8:00 AM – 9:00 PM, Sunday: 10:00 AM – 6:30 PM (ET)
Boat/PWC Insurance Service for Seaworthy: 1-877-581-BOAT, 1-877-581-2628
hours:Monday thru Friday: 8:00 AM – 9:00 PM, Saturday and Sunday: Closed
Boat/PWC Insurance Claims for Seaworthy: 1-877-970-BOAT, 1-877-970-2628 (24/7)
Boat/PWC InsuranceService and claims for Ski Safe: 1-800-225-6560
hours: Monday thru Thursday: 9:00 AM – 7:00 PM, Friday: 9:00 AM – 6:00PM, Saturday and Sunday: Closed
Boat/PWC Insurance Service and claims for all others: 1-800-841-3005
Life Insurance: 1-888-532-5433
hours: Seven Days/Week 7:00 AM – Midnight (ET)
Flood Insurance Sales: 1-800-841-2964
hours: Monday thru Friday: 8:00 AM – 9:00 PM (ET)
Flood Insurance Service & Claims: 1-800-841-3005
hours: Monday thru Friday: 8:00 AM – 9:00 PM (ET)
Mobile Home Insurance Sales: 1-800-841-2964
hours: Monday thru Friday: 7:30 AM – 1:00 AM, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 9:00 PM (ET)
Mobile Home Insurance Service & Claims: 1-800-841-3005
hours: Monday thru Friday: 7:00 AM – Midnight, Saturday: 8:00 AM – 9:00 PM, Sunday: 8:00 AM – 7:00 PM (ET)
Overseas Insurance From the U.S.: 1-800-248-4998
hours: Monday thru Friday: 2:30 AM – 11:00 AM (ET)
Snowmobile Insurance: 1-800-541-7703
hours: Monday thru Friday: 8:00 AM – 9:00 PM (ET)
Collectibles Insurance Sales: 1-866-540-2307
hours: Monday thru Friday: 8:00 AM – 7:00 PM, Saturday 9:00 AM – 5:00 PM (ET)
Collectibles Service & Claims: 1-866-540-2336
hours: Monday thru Friday: 8:00 AM – 7:00 PM, Saturday 9:00 AM – 5:00 PM (ET)
Business Insurance Sales: 800-841-1621O
hours:Monday thru Friday: 8:00 AM – 6:00 PM (ET)
Business Insurance Service & Claims for All Risks, Ltd.: 800-841-1621
hours:Monday thru Friday: 8:00 AM – 6:00 PM (ET)
Business Insurance Service for Hiscox Insurance Company Inc.: 866-739-0722
hours:Monday thru Friday: 8:00 AM – 10:00 PM (ET)
Business Insurance Claims for Hiscox Insurance Company Inc.: 888-202-3007 (24/7)
Business Insurance Service for Tower Group: 800-841-1621
hours:Monday thru Friday: 8:00 AM – 6:00 PM (ET)
Business Insurance Claims for Tower Group: 888-856-5522
hours:Monday thru Friday: 8:00 AM – 6:00 PM (ET)
Business Insurance Payments for Tower Group: 877-883-6599
hours: Monday thru Friday: 8:00 AM – 6:00 PM (ET)
Business Insurance Service & Claims for Sequoia: 866-246-3756
hours:
Business Insurance Service & Claims for Hartford: 866-246-3756
hours:Monday thru Friday: 8:00 AM – 8:00 PM (ET)
Business Insurance Service & Claims for Networked Insurance Agents: 866-246-3756
hours: Monday thru Friday: 8:00 AM – 8:00 PM (ET)
Business Insurance Service & Claims for MSA: 866-246-3756
hours:Monday thru Friday: 8:00 AM – 8:00 PM (ET)
Hearing Impaired Service: (TDD)1-800-833-8255