How to call Gap: use the toll free number below to contact customer service for help with orders, retruns and other questions. When you call, you will be asked the questions below.

Customer Service


  • Hi, Welcome to Gap. Which would you like? You can say:
  • make a purchase
  • existing orders
  • gift cards
  • credit cards
  • store questions
  • or more options
    • More options.
    • All right, more options. When you hear the one you want just say it:
    • box sales
    • product details
    • research
    • refund checks
    • company information
    • or mailing list removal.
    • You can also say repeat or main menu.
  • to hear this again say repeat.

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