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Customer Service Numbers

How to call Enterprise Rent a Car: contact customer service using the toll free number below. Rent a car, change reservations, etc. When you call, you will be asked the questions below.

Reservations

1-800-rent-a-car or (800-736-8222)

  • Thank you for calling Enterprise Rent-A-Car.
  • For quality assurance your call may be monitored or recorded.
  • For office hours or address information for one of our locations, press one.
    • Thank you for calling Enterprise. My name is XXXXXXX. To whom do I have the pleasure of speaking with today?
  • To check rates, availability, or to book a reservation, press two.
  • To confirm, cancel, or modify an existing reservation, press three.
  • If you are currently renting a vehicle at or locked out, have lost the keys, have a flat tire, or the vehicle has a mechanical issue, press four.
  • If you are currently renting a vehicle and need to extend your rental, press five.
  • If you have questions regarding a current or previous rental, press six.
  • For information regarding options for customers with disabilities, press seven.
  • If you would be willing to complete a one question survey on our agent’s performance, please remain on the line upon the conclusion of your call.

Other Numbers

US & Canada Enterprise Car Rental Reservations (open 24 hours): call 1-800-261-7331

US & Canada Enterprise Car Rental Reservations en Español: 1-877-416-0000

TTY devices: 1-866-534-9270

Enterprise Business Rentals: 1-877-881-5500

Enterprise Car Sales: (1-800-227-7253)

Enterprise Commercial Trucks: (1-888-736-8287)

Enterprise Fleet Management: (1-877-233-5338)

Maintenance Program Information: 1-800-325-8838

Customer Service: 1-800-264-6350

Roadside Assistance: 1-800-307-6666

Website Help: 1-877-858-3884

Direct Dealer Program: 1-888-480-3722

Long Term Rentals Call: 1-800-209-3602

United Kingdom (UK) Enterprise Car Hire Reservations: 0800 800 227 Monday – Friday 7:00 am – Midnight Saturday & Sunday 8:00 am – Midnight

United Kingdom (UK) Roadside Assistance: 0800 316 0977

United Kingdom (UK) Customer Service: 0800 111 4312

Germany Enterprise Rent-A-Car Reservations: 0800 36 83 777 (0800 enterprise) Monday – Friday: 7:30 am – 6:00 pm Saturday: 9:00 am – 12:00 noon Sunday: Closed

Germany Enterprise Business Rentals: 0800 37 22 800

Germany Recruiting Hotline: 0800-0693722

Ireland Enterprise Rent-A-Car Reservations: 0800 36 83 777 (0800 enterprise) Monday – Friday: 7:30 am – 6:00 pm Saturday: 9:00 am – 12:00 noon Sunday: Closed

Ireland Enterprise Business Rentals: 0800 37 22 800

Ireland Recruiting Hotline: 0800-0693722

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