ups

UPS

How to call UPS: use the toll free number below to contact customer service. Get help tracking packages and other questions. When you call, you will be asked the questions below.

U.S. & Canada Customer Service

1-800-742-5877 (1-800-PICK-UPS)

  • Welcome to UPS!
  • Para continuar en español, pulse nueve.
  • To Track a package, press 1.
    • Please say or enter your tracking number or if you have an info notice, tell me the number near the barcode.
  • To send a package, press 2.
    • To schedule a pick up, press 1.
    • For rates, press 2.
    • For package time in transit, press 3.
    • To find a UPS store and locations of Drop Boxes, press 4.
  • For shipping information, press 3.
    • To schedule a pick up, press 1.
    • For rates, press 2.
    • For package time in transit, press 3.
    • To find a UPS store and locations of Drop Boxes, press 4.
    • Or to track a package, press 5.
  • To order supplies, press 4.
  • Or say ‘Agent’ or press 0.

Other Numbers

International Import & Export:800-782-7892

Mexico:01-800-7433-877 (01-800-PIDE-UPS)

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