United Airlines

How to call United Airlines: use the toll free numbers below to contact customer service for reservations, flight status and more. When you call, you will be asked the questions below.

United Reservations Assistance (Customer Service) Number

Call 1-800-864-8331 (1-800-UNITED-1)

  • Thanks for calling United Airlines.
  • How can I help you?
  • You can say flight status
    • Please say the flight number or the departure city.
  • book a flight
    • Let me get some information about your trip, and I’ll transfer you to an agent to complete the booking.
    • Is this reservation one way, round trip, or multi-city?
  • existing reservation
    • If you answer just a few questions, I can quickly look up your reservation.
    • What’s your confirmation number?
    • You can also say “hold on” or “continue” if you don’t have it.
  • mileage plus
    • Which would you like?
    • Balance and transactions
    • request mileage credit
    • reservations
    • upgrades
    • my account
    • other options
    • To return to the main menu, say “main menu”
  • or more options
    • Here are more options. Which would you like?
      • You can say baggage
      • refunds
      • receipts
      • feedback
      • other services
      • You can also say main menu

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