Tracfone

How to call Tracfone: use the toll free number below to contact customer service for tech support and help with account questions. When you call, you will be asked the questions below.

Tracfone Customer Service

1-800-867-7183

Thank you for calling Tracfone!
For English, press 1.
Para la prensa española dos.
To Tracfone, press 1.
- To refill your service, press 1.
  - To buy a service plan using a credit or debit card, press 1.
  - If you already have a service plan card, press 2.
  - To return to the previous menu, press 9.
  - To hear these options again, press 0.
- To activate or transfer your phone number, press 2.
  - To transfer your phone number, press 1.
  - To activate your service with a new number, press 2.
  - To return to the previous menu, press 9.
  - To hear these options again, press 0.
- To change your phone number, press 3.
  - Starting with the area code, please say or enter the phone number that you want to change.
- For all other services, including technical support, press 4.
  - Please say or enter the 10 digit phone number your calling about.
- To repeat this menu, press 0.
- For Safe Link, press 2.
- If you live in California, press 1.
  - To apply for Lifeline Services, verify continued eligibility, or to check status of your current application, press 1.
  - To buy or add air time, press 2.
  - To transfer your phone number and benefits, press 3.
  - To change your phone number, press 4.
  - For information about your current plan and Lifeline services, press 5.
  - For any other services, including technical support, press 6.
  - To return to the previous menu, press 9.
  - To hear these options again, press 0.
- Otherwise, press 2.
- To apply for Lifeline services, or to check the status of your current application, press 1.
  - For information on eligibility requirements, press 2.
  - To buy or add air time, press 3.
  - To change your phone number, press 4.
  - For any other services, including technical support, press 5.
  - To return to the previous menu, press 9.
  - To hear these options again, press 0.