How to contact PayPal
How to contact PayPal Phone Number: dial the toll free number below to contact paypal customer service for user support and get help with questions about your account. When you call PayPal helpline number, you will get a recorded phone menu, and will have to answer the questions below.
PayPal Customer Support Number
1-888-221-1161 (you’ll need to log in for a one time passcode)
hours:4:00 AM to 10:00 PM Pacific Time Monday through Friday; 6:00 AM to 8:00 PM Pacific Time Saturday and Sunday
- Thanks for calling PayPal
- This call, including conversations with you or any other person maybe recorded or monitored for quality purposes
- I see that you are calling from XXX-XXX-XXXX (callers phone number), should I use that number to look up your PayPal account?
- Ok for verification, enter or say the last 4 digits of the debit or credit card on your PayPal account, or say one moment
- If you need a minute to find the number on your account, just say one moment, or you can say “I dont know it”
- Caller: One moment
- Once you have found it, say continue or press the star key
- Caller: Continue
- All right, for verification press or say the last 4 digits of the credit card on your PayPal account, or say one moment
- XXXX (callers says last 4 digits)
- Thanks, you have an XXXXX balance (actual balance amount)
- Now in a couple of words tell me what your calling about?
- You can say things like:
- Was my payment received?
- Or, I cant access my account
- These are just examples
- So, tell me why you are calling?
- Caller: Was my payment received?
- Ok receiving money and payments…
- Which of these are you calling about?
- Payment status
- Missing payment
- A missing payment
- OK, payment status…
- Unclaimed payment
- Or, funds availability