Nationwide

How to call Nationwide: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.

Customer Service Number

Call 1-877-669-6877(1-877 On Your Side)

Thanks for calling Nationwide.
Make Payments: For payments and billing, ID cards, vehicle changes, or help on any of your policies, press 1.
- Enter your account number, the last digits of your policy number or your agent number followed by the # sign.
Get Quotes: For an insurance quote on a new policy including auto and home, press 2.
- To help me better direct your call, please enter your 5 digit zip code
Submit Claims: For claims and roadside assistance, press 3.
Business: For business and farm insurance or other options, press 4.
To hear these choices again, press #.

Auto & Property Insurance Claims Number

CALL 1-800-421-3535

Welcome to Nationwide claim center.
Get Roadside Help: If you’re calling for roadside assistance, press 1.
- Ill transfer you to Agero, a third party that administers our roadside assistance (real person)
Policy Holder: If you’re a policy holder, press 2.
- For glass only claims press 1
- New claim: To report other new claims, press 2
- Existing claims: For questions or follow up on previously recored claims, press 3
- FAQ: For answers to frequently asked questions, press 4
  - For payments and – To find out whether filing a claim may affect your auto insurance rates press 1.
  - To find out what you can do if you need a rental car press 2.
  - To find out what your deductible is and where you should pay it press 3.
  - To find out what happens if your car cannot be repaired press 4.
  - To find out what happens after you report a claim press 5.
  - To find out how payments will be made for damages to my vehicles press 6.
  - If you are done with frequently asked questions press 7.
  - To hear these choices again press star
- Make payment: For payments and billing, id cards, vehicle changes or helps on policies, press 5
- New quote: For and insurance quote on a new policy, including auto and home, press 6
Speak to an Agent: Agents press 3. (real person)
Medical: Medical providers, press 4.
All other five.
- Business: For business firm, business auto, business property or workers compensation claims, press 1.
  - I’ll get someone to help you. This conversation is being recorded and monitored for general business purposes. Please hold.
- Auto: For a person auto or motorcycle claim, press 2.
- Home: For home owners or personal property claims, press 3.
- Billing: For billing and payments, to add or change a vehicle or for an insurance quote, press 4.
- To hear these choices again, press star.
To hear these choices again, press star.

Claims Department Number

Call 800-282-1446

Thanks for calling the personal line service center for Elite Insurance, a nationwide company.
- Enter your account number, the last six digits of your policy number or your agent number followed by the pound sign.
For billing questions or to make a payment, press 1.
For policy assistance 2
for claims and roadside assistance 3
for commercial or business service, 4
To hear this choices again press pound (#).

Other Phone Numbers

Contact Agent: 1-866-633-5749

Life Insurance Service: 1-800-848-6331
hours: 8 a.m. – 8 p.m. ET weekdays

Life Insurance Advisors:1-800-321-6064
hours: 8 a.m. – 8 p.m. ET weekdays

Business Insurance Service: 1-888-508-8622
hours: 8 a.m. – 9 p.m. ET weekdays

Farm and ranch sales service: 1-800-255-9913
hours: 8 a.m. – 7 p.m. ET weekdays

Farm and ranch claims: 1-800-248-6283 (24/7)

Farm service center: 1-800-418-3188
hours: 8 a.m. – 9 p.m. ET weekdays

Commercial agribusiness sales, service, claims, risk management: 1-800-228-6700
hours: 8:30 a.m. – 5:30 p.m. ET weekdays

Employee Benefits Sales and support: 1-888-674-0385
hours: 8 a.m. – 4:30 p.m. ET weekdays

General liability: 1-888-674-0385
hours: 8 a.m. – 4:30 p.m. ET weekdays

GrouProtector accident medical: 1-800-525-8669
hours: 8 a.m. – 4:30 p.m. ET weekdays

VPI pet insurance: 1-877-263-6007
hours: 5 a.m. – 7 p.m. PT weekdays, 7 a.m. – 3:30 p.m. PT Saturday

Business travel accident: 1-800-500-4364
9 a.m. – 5 p.m. ET weekdays

International travel medical: 1-866-761-8171
hours: 8 a.m. – 4:30 p.m. ET weekdays

Trip cancellation: 1-877-263-6007
hours: 5 a.m. – 7 p.m. PT weekdays, 7 a.m. – 3:30 p.m. PT Saturday

Annual travel: 1-877-970-9059
hours: 7 a.m. – midnight ET weekdays, 9 a.m. – 6 p.m. ET Saturday, 11 a.m. – 6 p.m. ET Sunday