Irs

Internal Revenue Service

How to call IRS: for customer service, dial the toll free number below. When you call, you will be asked the questions below.

IRS Tax Help Line for Individuals

(800) 829-1040
Hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Welcome to the Internal Revenue Service, you can also visit us at www.irs.gov.
To continue in English press 1
Refund questions: for questions about your refund, or to check the status of your form 1040x, amended tax return press 1
- If you are calling to check the status of your refund, or to check status of form 1040X, press 1
  - to protect your privacy, you will need the social security number, filing status, and refund amount from your tax return.
  - if you do not have this information, call us again when you have it available or you may visit our website at www.irs.gov and click on wheres my refund?
  - please be prepared to take note of important information and call back number
  - please enter the social security number for which you are calling
- 1040x: if you are calling to check the status of a 1040x, amended tax return press 2
  - this hotline provides the status of your form 1040x amended tax return for the current tax year, and up to three prior years
  - you can generally expect your amended return to be processed within 16 weeks from the date we receive it
  - it takes up to 3 weeks for an amended return to show on your account
  - to protect you privacy you will need your SSN, date of birth, and zip code
  - please enter the social security number for which you are calling
Personal income tax questions: For answers about your personal income taxes, the tax reform law, or calculating your income tax withholding, or to order a tax form or publication, or tax transcript, press 2
- If you are filing your return electronically and need to order a transcript to obtain your prior year AGI press 7,
  - please enter the social security number for which you are calling
- for questions about a form you already submitted, or a payment, or to order a tax transcript, press 1
- for questions about the tax reform law, calculating your income tax witholding, tax rules, or for help filing a form, or if you need to order a tax form or publication, press 2
  - to order a blank form or publication, press 1
  - to get the mailing address for tax returns or payments, press 2
  - for questions about the tax reform law, or calculating your income tax witholding, or general tax questions including filing a return or tax rules and regulations, press 3
  - to repeat this menu, press 9
Business: For answers about your business taxes, press 3
- for questions related to 1040 Schedule C, D, F or SDE press 1
  - if you are filing your return electronically, and need to order a transcript to obtain your prior year ATI, press 7
  - for questions about a form you have already submitted, or a payment, or to order a tax transcript press 1
  - for questions about tax rules, or for help filing a form, press 2
  - to repeat this menu press 9
- for all other questions, press 2
To hear general prerecorded information available, and resources available to you, about the healthcare law, including how it may effect individuals, family, and employers, press 4
For answers about your personal or business taxes as it relates to healthcare, press 5
to repeat this menu press 9.

Business and Specialty Tax Line

(800) 829-4933
Hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Welcome to the Internal Revenue Service business and specialty tax line. You can also visit at www.irs.gov. To continue in English press or say 1
To find out about payment card and third party network transactions reporting on form 1099K press or say 7.

Refund Hotline

(where’s my refund?) (800) 829-1954
hours: Automated service is available 24/7

Welcome to the Internal Revenue Service refund hotline, to continue in English press 1.
If you are calling to check on the status of your refund, press 1,
If you received your refund and it was lost, stolen, or destroyed press 2
If you are calling to check on the status of a 1040x amended tax return press 3.

Other Numbers

Practitioner Priority Service: (Practitioners Only) (866) 860-4259
Hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

e-Help: (Practitioners Only) (866) 255-0654

Forms and Publications: (800) 829-3676
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

National Taxpayer Advocate Help Line: (877) 777-4778
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Telephone Device for the Deaf (TDD): Forms, Tax Help, TAS: (800) 829-4059
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Electronic Federal Tax Payment System: (800) 555-4477
hours: 24/7

Tax Exempt and Government Entities: (TEGE) Help Line (877) 829-5500
hours: Monday–Friday, 8:00 a.m.–5:00 p.m., local time

TeleTax Topics and Refund Status: (800) 829-4477
hours: 24/7

Forms 706 and 709 Help Line: (866) 699-4083
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Employer Identification Number (EIN): (800) 829-4933
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

Excise Tax and Form 2290 Help Line: (866) 699-4096
hours: Monday–Friday, 8:00 a.m.–6:00 p.m., ET

Information Return Reporting: (866) 455-7438
hours: Monday–Friday, 8:30 a.m.–4:30 p.m., ET

Disaster or Combat Zone Special Hotline: (866) 562-5227
hours: Monday–Friday, 7:00 a.m.–7:00 p.m., local time

FBAR and Title 31 Help Line: (866) 270-0733
hours: Monday–Friday, 8:00 a.m.–4:30 p.m., ET