How to call use the toll free number below for customer service questions. When you call, you will be asked the questions below. Customer Service / Support

1-800-318-2596 (24/7)

  • Welcome to the Health Insurance Market Place. To start please say just a state name for your health insurance coverage.
  • Florida.
  • Florida offers health coverage through the Health Insurance Market Place.
  • Please tell me what you are calling about.
  • You can say new application
    • New application.
    • Alright our market place representative will be happy to help you. I will connect you now. This call may be monitored and recorded for quality and training purposes. After speaking with the market place representative, would you be willing to take part in a short survey about your customer service experience?
    • All of our representatives are currently assisting other callers. Please stay on the line and our next available representative will assist you.
  • market place tax questions
  • compare plans and enroll
  • or you can say I am calling about something else.
  • Or say representative to speak with a market place representative.
    • I am calling about something else.
    • Okay in a few words briefly state the reason for your call.


Small Business


Cancel Plan


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