Extended Stay

How to call Extended Stay: use the toll free number below to contact customer service for reservations,cancellations and guest information. When you call, you will be asked the questions below.

Reservations & Customer Service


  • Thank you for calling Extended Stay America. This call maybe monitored or recorded for quality assurance.
  • For new reservations, press 1.
    • If you’ll be staying with us for 30 days or more, please press 1.
    • For any other new reservation, please remain on the line for the next available agent.
    • In order to help improve our service, we invite you to participate in a brief survey at the end of your call about your experience today.
  • To cancel or modify an existing reservation, press 2.
  • For general information, press 3.
  • For guest relations, press 4.


Guest Relations


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