Embassy Suites
How to call Embassy Suites: to contact customer service, use the toll free numbers below. Speak to a real customer service agent for help with bookings. When you call, you will be asked the questions below.
Reservations
1-800-EMBASSY (1-800-362-2779)
- Welcome to Embassy Suites, to transfer your call to the appropriate representatives please select from the following options.
- To make a new reservation press one,
- For room reservations press one,
- to redeem Hilton honors points for this reservation press two.
- If you are a member of our Hilton honors frequent guest program please enter you Hilton honors number.
- If you are not a member or if you do not have your Hilton honors number enter your telephone number starting with the area code followed by the pound sign, otherwise press star.
- if you have an existing reservation press two
- for hotel information such as address telephone number services and amenities and room rate press three.
- For all other inquiries press four.
- To speak with a customer service representative please press zero.
Online Reservation assistance
1-800-560-7782
- Thank you for calling internet customer care for Embassy Suites
- Thank you for calling our reservation office to transfer your call to the appropriate representatives please select from the following options:
- to make a new reservation press one
- if you have an existing reservation press two,
- for hotel information such as address telephone number services and amenities and room rates press three
- for all other inquiries press four.
- To speak with a customer service representative please press zero.
- For room reservation press one
- to redeem Hilton honors points for this reservation press two.
- to obtain rates, availability hotel information or to make change reconfirm or cancel a reservation at any Embassy Suites Hotel press one.
- For questions regarding reservations booked on our website or any technical issues experienced while visiting embassysuites.com press two.