Customer Service Numbers
How to call Dollar: contact customer service using the toll free number below. Rent a car, get help with reservations, etc. When you call, you will be asked the questions below.
Worldwide Reservations
1-800-800-4000 (24/7)
- Thank you for calling Dollar rent a car.
- For assistance in English please press 1 or remain on the line.
- To check rates or book a new reservation press 1.
- Thank you for calling dollar my name is XXXX can I have a name please? (live person)
- To reconfirm cancel or modify an existing reservation press 2.
- To extend your rental press 3.
- For all other enquiries press 4.
- Just for calling today we have arranged a special opportunity for you to receive 30 dollars in gasoline, ask your representatives for the tales. This call maybe recorded for quality monitoring purposes.
- To check rates or book a new reservation press 1.
- For reservations in the US or Canada press 1
- for reservations at our international locations press 2
- To check rates or book a new reservation press 1.
- Thank you for calling dollar my name is XXXX can I have a name please? (live person)
- To reconfirm cancel or modify an existing reservation press 2.
- To extend your rental press 3.
- For all other enquiries press 4.
- Just for calling today we have arranged a special opportunity for you to receive 30 dollars in gasoline, ask your representatives for the tales. This call maybe recorded for quality monitoring purposes.
- To check rates or book a new reservation press 1.
Dollar Customer Assistance
1-800-800-5252
- Thank you for calling Dollar customer service for call monitoring purposes your call may be recorded, please listen carefully as our prompts have changed.
- If you have not yet rented a vehicle press 1
- This call maybe recorded for quality monitoring purposes.
- Thank you for calling dollar this is XXXXX may I have your name please? (liveperson)
- if you are currently renting a vehicle press 2
- if you purchased a pre paid tour package and have completed your rental press 3
- if you are a non-tour customer and have completed your rental press 4
- if you are a Dollar parking customer press 5
- to hear this menu again press 0.
Toll-free Member Reservations
1-866-776-6667
- Thank you calling dollar express member services or call monitoring purposes your call maybe recorded.
- Please listen carefully as our prompts have changed
- if you have not yet rented a vehicle please press 1
- If you would like to extend your current rental please press 1
- if you need road side assistance please press 2
- if you need driving directions please press 3
- if you are calling about a drivers license check please press 4.
- To release a credit card authorization please press 5
- to report an accident or for assistance with the damage or entry claim please press 6
- To hear this menu again please press 7 or remain on the line and your call will be answered in the order it was received.
- if you are currently renting a vehicle please press 2
- If you are a dollar express member and have questions regarding your membership please press 3
- to hear this menu again press 0.