Cricket

How to call Cricket: use the toll free number below to contact customer service for tech support and help with account questions. When you call, you will be asked the questions below.

Cricket Wireless Customer Service

800-274-2538 (1-800-Cricket)

Welcome to Cricket.
If you are calling about becoming a new Cricket customer press 1,
- To activate a cricket pay go phone press 1
  - Okay to complete your activation on this call you will need four pieces of information: your zip code, the eighteen digits or eleven digit numbers from your phone located on the phone under the battery.
  - Rate plans, choose a method of payment, and rate plan details can be found out at mycricket.com
  - if you have these four pieces of information please stay on the line and I will take you through the steps to activate your phone otherwise for your convenience if you have an internet connection you can activate your phone at mycricket.com
  - Okay to begin…
- new cricket cell phone service 2,
- new Cricket broadband internet service 3.
to reactivate a Cricket account press 2,
current Cricket customers press 3,
dealer locations press 4,
to return to this menu at any time press the star key.
- To activate a cricket pay go phone press 1
  - Okay to complete your activation on this call you will need four pieces of information: your zip code, the eighteen digits or eleven digit numbers from your phone located on the phone under the battery.
  - Rate plans, choose a method of payment, and rate plan details can be found out at mycricket.com
  - if you have these four pieces of information please stay on the line and I will take you through the steps to activate your phone otherwise for your convenience if you have an internet connection you can activate your phone at mycricket.com
  - Okay to begin…
- new cricket cell phone service 2,
- new Cricket broadband internet service 3.

Cricket Wireless Bill Pay by Phone

1-800-698-0358