BJ’s Wholesale Club

How to call BJ’s Wholesale Club: use the toll free number below to contact customer service for help with orders and membership questions. When you call, you will be asked the questions below.

Customer Service


  • Thank you for contacting BJ’s Wholesale Club. For English please stay on the line [foreign language]. Your call may be monitored for quality assurance purposes. For faster services please have your BJ’s membership number ready. Please listen closely to the following options.
  • To find a club near you or the phone number and hours of the club please press one.
  • For questions about BJ’s membership, rewards balance, expiration date or questions about your online account please press two.
  • For questions about please press three.
  • For all other options please press four.
    • Your call may be monitored for quality assurance purposes.
    • For questions about the BJ’s visa credit card please press one,
    • for questions about BJ’s travel please press two.
    • For all other options or to speak with a member services representative please press three.
      • Please enter your 11 digits BJ’s membership ID.

Other Numbers

Internet Inquiries:866-425-7932


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