Acer 800 Number for Customer Support & Contact

What is the 1-800 number for Acer? Check out the IVR phone menu to understand how to get the help you need and call Acer.

Customer Service / Support

Call 866-695-2237 (24/7)

  • Thank you for calling Acer’s customer service
  • Using a short phrase please tell us why you’re calling. You can say things like, “I can’t connect to the internet,” or, “Software issue,” go ahead.
  • Support.
  • All right. Let’s see if we can narrow this down. Does the system power on?
  • Yes.
  • Does Window start up correctly?
  • Yes.
  • Are you having a problem connecting to the internet?
  • No.
  • Are you having trouble with the sound or a video on the system?
  • No.
  • Okay. To speak with a technical support agent please say or enter your products 11 or 12 digit, SNID which is next to the barcodes on the bottom of your product label. You can also say, “I need a minute,” or “Help me find it.”
  • Help me find it.
  • Sure. First I need to know what kind of product you’re calling about. Please say tablet, desktop, laptop or a monitor.
  • Laptop.
  • On the bottom of your notebook please find the label containing several barcodes, one of which will be labeled SN and another SNID. The SNID is an eleven digit numeric code located under the serial number. And by the way if you have an Iconia dual LED screen system, remove the bottom cover to see the SNID under it. If you can locate the SNID please use that number to identify your machine. If you need some time to find the label say, “Wait a minute,” otherwise go ahead and say or enter the eleven digit SNID.
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