Phone Numbers

How to call Ace Hardware: use the toll free number below to contact customer service for help with orders and product questions. When you call, you will be asked the questions below.

Help, Questions or Comments

866-290-5334 (24/70

  • Welcome to We are more helpful than others. For quality purposes your call may be monitored or recorded. Please make your selections from the following options.
  • To locate the Ace Hardware Store nearest you press one or check out our new and improved store locator on
  • To place an order on or for product information please press two.
  • For questions about an online order you have already placed please press three.
  • If you are calling about your Ace rewards email or password please press four.
  • For all other Ace rewards questions please press five.
  • For any concerns press six.





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