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AAA

How to call AAA: use the toll free numbers below to contact customer service. Speak to a live person for help. When you call, you will be asked the questions below.

AAA Emergency Road Service

800-222-4357 (1-800-AAA-HELP) (24/7)

Thank you for calling triple A’s emergency road service, your call maybe monitored or recorded for quality assurance purposes.
If you are calling for the first time today for emergency road service please press one,
- Thank you for calling Triple A road side assistance, let me verify your membership, what is your triple A membership number, if you don’t have your membership number in front of you say I don’t have it…
if you are calling for an update on a call you had already placed today please press 2.

AAA Membership Services

1-800-222-1134

Thank you for calling Triple A’s membership service center
Please listen carefully to the following selections to ensure that your call is directed to the appropriate service center.
Service for car or truck: for service for your vehicle press 1
- If you are in a life threatening situation or this is a medical emergency, please hang up and dial 911
- to open a new request, press 1
- for an update on an existing request, press 2
- Otherwise, press 3
- Please have your membership number ready which is on your triple A card or billing statement. Know that you can also place your service call for your vehicle online, go to AAA.com/help for details.
Membership: to join triple A or for assistance with your existing membership press 2,
- for all billing inquiries, including payments, and auto renewals, press 1
- to change your address on an existing Triple A membership, or to request another membership card, press 2
- to join Triple A or to add a family member to an existing membership press 3
- for all other questions or request regarding existing membership press 4
Triptik: for maps tour books, triptiks or attraction information and tickets press 3,
- for Triptiks press 1
  - Thank you for choosing Triple A, my name is XXXX, how may I help you [real person]
- for tour books, maps, or mileage press 2
- for attraction information and tickets, press 3
- to repeat these options press *
Travel reservations: to book travel press 4,
- hotels: for hotel reservations press 1
  - welcome to the Triple A savings line
  - for discounts on hotels press 1
  - for member deals at Hertz press 2
  - for Triple A prescription savings and pharmacy locations press 3
  - for all other membership services press 4
    - thank you for calling Triple A, which state are you calling from?
- cruises: for a cruise tour and other vacation plans press 2
- Disney: for Disney or Universal Vacations press 3
- for attractions, Triptik, or map press 4
- car: for car reservations press 5
- air: for air travel press 6
Insurance: for insurance services, including auto home owners and other personal lines press 5.
- for new business quotes on auto, flood, homeowners or other personal lines of insurance press 1
  - if you know your party’s extension please dial it now, or stay on the line for the next available agent
- for service on an existing policy, press 2
to repeat these options, press *

AAA Hotel & Car Reservations

800-955-1365

Thank you for calling triple A travel center, your call maybe monitored or recorded for quality assurance purposes.
Please listen to the following four choices before making your selection,
for hotel press 1,
for cruise or triple A exclusive vacation packages press 2,
for car rental reservation press 3,
for flight reservations or any other request press 4.
Thank you for calling triple A travel center.
Welcome to the triple A savings line
for discount on hotels say hotels or press 1
for member deals at Hertz say Hertz or press 2
for triple A prescription savings and pharmacy location say prescription or press 3
for all other triple A member services say other or press 4.

Join AAA

866-222-6595