embassy-suites

Embassy Suites

How to call Embassy Suites: to contact customer service, use the toll free numbers below. Speak to a real customer service agent for help with bookings. When you call, you will be asked the questions below.

Reservations

1-800-EMBASSY (1-800-362-2779)

  • Welcome to Embassy Suites, to transfer your call to the appropriate representatives please select from the following options.
  • To make a new reservation press one,
    • For room reservations press one,
    • to redeem Hilton honors points for this reservation press two.
    • If you are a member of our Hilton honors frequent guest program please enter you Hilton honors number.
    • If you are not a member or if you do not have your Hilton honors number enter your telephone number starting with the area code followed by the pound sign, otherwise press star.
  • if you have an existing reservation press two
  • for hotel information such as address telephone number services and amenities and room rate press three.
  • For all other inquiries press four.
  • To speak with a customer service representative please press zero.

 

Online Reservation assistance

1-800-560-7782

  • Thank you for calling internet customer care for Embassy Suites
    • Thank you for calling our reservation office to transfer your call to the appropriate representatives please select from the following options:
    • to make a new reservation press one
    • if you have an existing reservation press two,
    • for hotel information such as address telephone number services and amenities and room rates press three
    • for all other inquiries press four.
    • To speak with a customer service representative please press zero.
      • For room reservation press one
      • to redeem Hilton honors points for this reservation press two.
  • to obtain rates, availability hotel information or to make change reconfirm or cancel a reservation at any Embassy Suites Hotel press one.
  • For questions regarding reservations booked on our website or any technical issues experienced while visiting embassysuites.com press two.
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