Dell

How to call Dell: use the toll free numbers below to contact customer service. Get computer support. When you call, you will be asked the questions below.

Technical Support / Customer Care

1-800-879-3355

Thanks for choosing Dell. Your call may be recorded for quality.
Now, what can I help you with today?
In a few words, please tell me what you are calling about, or just choose from one of these options: recent orders, make a purchase, billing issues, or technical support.
Recent orders
- Ok. Orders. And is this for a recent purchase, a repair order, or a replacement order?
  - Recent purchase
  - Alright, do you want to hear the order status, change the order, cancel it, or make a return. Or say it’s something else.
  - Repair order
  - I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
  - Replacement order
  - I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
Make a purchase
- Ok, great. Purchase and pricing. Hold on while I transfer you.
Billing issues
- And is this for a recent purchase, a repair order, or a replacement order?
Recent purchase
- Please tell me your order number, or your Dell purchase ID. Or say “help me find it”
Repair order
- I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
Replacement order
- I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
Technical Support
- Ok. Technical support. I need a code from the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-digit code with numbers and letters, say service tag.

Parts:

1-800-372-3355

Dell Preferred Account / Dell Financial Services

1-800-283-2210

Welcome to Dell Financial Services, your call maybe recorded
if you know your 7-digit extension, please say dial an extension
otherwise you can say billing, order status, sales, or technical support
if you need help just say help.

Other Numbers

Other Customer Service Numbers

AOL Technical Support: 1-800-827-6364

DellNet by MSN Technical Support: 1-877-335-5638

Employee Purchase Program: 1-800-274-1410

Home & Office: 1-800-624-9897

Medium Business: 1-877-671-3355

Product Support General Number: 1-800-624-9896

Student, Faculty & Staff Purchase Program: 1-800-274-1410

Small Business: 1-800-456-3355

Support for the Deaf, Hearing Impaired, or Speech Impaired TTY Support: 1-877-DELLTTY (1-877-335-5889)

QVC Customer Support: 1-800-367-9444