comcast

Comcast Phone Number

New Service, Moving, Promotions: 855-793-1626

Comcast Customer Service Number: 855-793-1626

Below is the automated phone menu for the toll free 1-800 number for Comcast customer support. Call Comcast on this number for billing, tech support and customer help.

Phone Menu: 

  • Thank you for calling about Comcast.
  • Order Comcast: To order new service, press 1.
    • Residential: If you’re calling to setup service in your home, press 1.
      • This call may be monitored and recorded for quality assurance purposes. (real person)
    • Commercial: If you’re calling to setup service for your business, press 2.
  • Existing customer: If you’re a current customer or have recently placed an order, press 2.
    • Moving; If you are moving and need to connect a service, press 1
      • To move service for you home, press 1
        • If you have already submitted a move order request, and need to speak someone about your installation, press 8
          • Please enter the five digit zip code that you are calling about
        • Otherwise stay on the line to be transferred to the next available move specialist
      • To move service for you business, press 2
    • Upgrade: To upgrade your existing service, press 2
      • To upgrade service for your home press 1
        • Welcome to Comcast
        • Ill need a phone number or account number to look you up. Which would you like to use?
      • To upgrade service for your business press 2
    • General questions: If you have already ordered and have questions about an installation, press 3
      • Please enter the 5 digit zip code that you are calling about
      • Welcome to Comcast
      • Ill need a phone number or account number to look you up. Which would you like to use?
    • Help: For billing, technical support or to disconnect service press 4
      • Make a payment: For billing, press 1
      • Tech support: For technical support, press 2
        • please enter the five digit zip code that you are calling about
      • Cancel: To disconnect services, press 3
  • Offers: If you’re interested in finding out about current promotions in your area, press 3.

 

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