Customer Service Numbers
How to call U Haul: contact customer service using the toll free number below. Rentals, reservation questions, etc. When you call, you will be asked the questions below.
U Haul Customer Service Rep
1-800-789-3638
hours: 4:00am MST – 11:00pm MST, 7 days a week
- Thank you for calling U-haul.
- For truck, trailer, storage or portable moving and storage rental rates and information press 1.
- For equipment drop off location press 2.
- For customer service regarding you existing or completed rental press 3.
- For road side assistance regarding an accident, breakdown or other type of emergency press 4.
- To keep our promises with you we are recording this call. If you would like a copy please let your agent know.
Reservations by phone
1-800-GO-UHAUL (1-800-468-4285)
- Thank you for calling U-haul.
- For truck, trailer, storage or portable moving and storage rental rates and information press 1.
- For equipment drop off location press 2.
- For customer service regarding you existing or completed rental press 3.
- For road side assistance regarding an accident, breakdown or other type of emergency press 4. To keep our promises with you we are recording this call. If you would like a copy please let your agent know.
Emergency road-side service
1-800-528-0355
- You have reached U-Haul road side assistance, if this is an emergency and you need police, fire or ambulance service or you are in an unsafe location, please hang up and dial 911.
- If you have called previously for road side assistance and require addition help, press 1.
- If you are calling to report and accident press 2.
- If you are calling to report a breakdown press 3.
- To report an abandoned, stolen or impounded U-Haul equipment press 4.
- If you need any U-Haul service other than road side assistance press 5.
Other Numbers
Report accident or damage: 1-800-528-7134
Claims: 1-800-528-7134 (USA), 1-800-661-1069 (Canada).
Abandoned Equipment: 1-888-886-0782
Payments: 1-888-886-0782
Storage: 1-877-GO-UHAUL (1-877-468-4285)
CollegeBoxes.com: 1-866-BOX IT UP (1-866-269 4887)
Moving Supplies: 1-866-277-6855
Propane: 1-800-528-0361 x624103
Car Share: 1-866-323-4591
Sustainability: 1-866-963-0286
Corporate Sales: 1-800-528-6042
Careers: 1-866-870-9850
Become a U-Haul Dealer: 1-800-528-0361
Real Estate: 1-866-873-1584
Supply & Purchasing: 1-800-223-6218
Corporate Public Relations: 1-800-528-0361