u-haul

Customer Service Numbers

How to call U Haul: contact customer service using the toll free number below. Rentals, reservation questions, etc. When you call, you will be asked the questions below.

U Haul Customer Service Rep

1-800-789-3638
hours: 4:00am MST – 11:00pm MST, 7 days a week

  • Thank you for calling U-haul.
  • For truck, trailer, storage or portable moving and storage rental rates and information press 1.
  • For equipment drop off location press 2.
  • For customer service regarding you existing or completed rental press 3.
  • For road side assistance regarding an accident, breakdown or other type of emergency press 4.
  • To keep our promises with you we are recording this call. If you would like a copy please let your agent know.

Reservations by phone

1-800-GO-UHAUL (1-800-468-4285)

  • Thank you for calling U-haul.
  • For truck, trailer, storage or portable moving and storage rental rates and information press 1.
  • For equipment drop off location press 2.
  • For customer service regarding you existing or completed rental press 3.
  • For road side assistance regarding an accident, breakdown or other type of emergency press 4. To keep our promises with you we are recording this call. If you would like a copy please let your agent know.

Emergency road-side service

1-800-528-0355

  • You have reached U-Haul road side assistance, if this is an emergency and you need police, fire or ambulance service or you are in an unsafe location, please hang up and dial 911.
  • If you have called previously for road side assistance and require addition help, press 1.
  • If you are calling to report and accident press 2.
  • If you are calling to report a breakdown press 3.
  • To report an abandoned, stolen or impounded U-Haul equipment press 4.
  • If you need any U-Haul service other than road side assistance press 5.

Other Numbers

Report accident or damage: 1-800-528-7134

Claims: 1-800-528-7134 (USA), 1-800-661-1069 (Canada).

Abandoned Equipment: 1-888-886-0782

Payments: 1-888-886-0782

Storage: 1-877-GO-UHAUL (1-877-468-4285)

CollegeBoxes.com: 1-866-BOX IT UP (1-866-269 4887)

Moving Supplies: 1-866-277-6855

Propane: 1-800-528-0361 x624103

Car Share: 1-866-323-4591

Sustainability: 1-866-963-0286

Corporate Sales: 1-800-528-6042

Careers: 1-866-870-9850

Become a U-Haul Dealer: 1-800-528-0361

Real Estate: 1-866-873-1584

Supply & Purchasing: 1-800-223-6218

Corporate Public Relations: 1-800-528-0361

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