Customer Service Numbers
How to call Toys R Us: for customer service, dial the toll free number below. Talk a live person about payments, help with returns, and purchases. When you call, you will be asked the questions below.
Toys”R”Us, Inc Customer Service
1-800-869-7787 (1-800-ToysRUs)
- Thank you for calling Toys R Us.
- If you are calling to place an online order or have questions about an online order, please press one.
- For services such as gift card information, store locater or mailing list, press two,
- for questions specifically related to your GE or toys are us credit card, press three,
- for product availability, press four,
- for Rewards R Us, press five,
- for customer service, press six,
- If you are calling regarding Toys R us online, please press one,
- Geoffrey birthday club, two,
- employee issues, three,
- in store pick up, four,
- promotions or store policy, five
- or if you are calling for any other reason, press six.
- to repeat these options press pound.
Babys”R”Us Customer Service
1-888-222-9787 (1-888-BabyRUs)
- Thank you for calling Babies R Us. How can I help you today?
- Customer Service.
- I’m sorry I didn’t hear anything, let’s try again, how can I help you today?
- Customer service.
- If you are calling to place an online order or have any questions about an online order, please press one,
- for services such as gift card information, store locater or mailing list, press two,
- for baby registry, press three,
- for customer service, press four.
- If you are calling regarding Babies R Us online, please press one
- Please hold while I transfer you to the next available guest relations representatives. Your call will be recorded for quality or training purposes [Music Playing].
- Geoffrey’s birthday club, two,
- employee issues , three,
- in store pick up, four,
- promotions or store policy, five
- all other press, six.
- If you are calling regarding Babies R Us online, please press one