800 Number for SunPass
How to call SunPass: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.
Customer Service
1-888-865-5352 (1-888-TOLL FLA)
Monday-Friday: 7:00AM – 7:00PM; Saturday: 8:30AM – 5:00PM
- Thank you for calling SunPass customer service center.
- Para continuar en la prensa española dos.
- To make a payment, press 1.
- To make a payment to a SunPass account, press 1.
- To pay an invoice or citation, press 2.
- To repeat these options, press the Star key.
- For EZ pay or stored card, press 2.
- To log in using your account number, press 1.
- To log in using your transponder number, press 2.
- To login using your phone number, press 3.
- To repeat these options, press the Star key.
- For account details, press 3.
- To log in using your account number, press 1.
- To log in using your transponder number, press 2.
- To login using your phone number, press 3.
- To repeat these options, press the Star key.
- For transponder or vehicle options, press 4.
- To request a transponder, press 1
- To report a lost or stolen transponder, press 2.
- To activate a transponder, press 3.
- To request a transponder shield bag, press 4.
- To add or remove Plates, press 5.
- To repeat these options, press the Star key.
- To take a survey, press 5.
- For more options, press 6.
- For a registration stop from Florida Department of Transportation, press 1.
- For general SunPass information, including directions for SunPass Customer Service Centers, press 2.
- For questions regarding an invoice or collection notice, press 3.
- For information on SunPass Enrollment, press 4.
- To repeat these options, press the Star key.
- To repeat these options, press Star.