Phone-number

target

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Customer Service Numbers

How to contact Target: for customer service, dial the toll free phone number below. Speak with a live person about payments, returns, and account help. When you call, you will be asked the questions below.

Target.com online orders, shipping, returns

1-800-591-3869

Hi, thanks for calling Target.com. It’s almost time. Target.com will refresh soon with great new deals for the week, so keep checking.
Para continuar en español, oprima el ocho.
To place an order or reset your password, press one. For item information, price adjustments, or promotions, press 3. To hear that again, press pound.
- To reset your password, or for help with the Target app, press 1. For help placing an order, press 2.
Questions about your recent order, including tracking or returns, press 2.
- Current orders: To check the status of a current order using our automatic system, press one.
  - To enter the phone number associated with your Target.com order, press 1.
  - To enter your order number, press 2.
- Returns: To return or replace an item, press two.
  - Most orders process immediately after being submitted, and are unable to be cancelled or modified.
  - If you are picking up your order in a store, you may be able to cancel or modify by visiting Target.com, clicking help, then clicking ‘track an order’.
  - To speak with someone about your order, please stay on the line.
- Furniture: For your furniture or other large item delivery, press 3.
  - Just a moment while we transfer you a team member. To make sure you are getting great service, your call may be monitored or recorded.
- Billing: For billing questions about a Target.com order, press 4.
  - Just a moment while we transfer you a team member. To make sure you are getting great service, your call may be monitored or recorded.
- Pickup: For your order pickup in store, press 5.
  - Just a moment while we transfer you a team member. To make sure you are getting great service, your call may be monitored or recorded.
- For anything else, press 6.
  - Just a moment while we transfer you a team member. To make sure you are getting great service, your call may be monitored or recorded.

Target Stores & Products Guest Relations

1-800-440-0680

Hi. Thanks for calling Target guest relations
If you are calling about a store experience, or have questions a about merchandise or coupons, press 1
Registry or list, press 2
Target.com order, press 3
Target credit or debit cards, Target gift cards or third party credit cards, press 4
Looking for info on how to become a vendor press 5
To hear that again press #

t-j-maxx

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Customer Service Numbers

How to call TJ Maxx: for customer service, dial the toll free number below. You can talk to a live person about payments, returns, and merchandise. When you call, you will be asked the questions below.

Customer Support

1-800-926-6299
Monday to Friday 9 AM to 6 PM EST

- Thank you for calling the TJ Maxx customer service department. To hear options in English, press 1.
- Para escuchar opciónes en español, presión el dos.
- If your call pertains to our stores, which includes gift card and Synchrony Bank Credit Card inquires, press 1.
  - Thank you for calling the TJ Max customer service department.
  - Our office is now closed. Your call is very important to us. Please continue holding to hear a list of our new self-help options.
  - You may also call back during our regular business hours, which are Monday through Friday, 9am to 6pm Eastern Time.
  - Did you know you can shop online at Tjmaxx.com?
    - Credit Card: Have a TJX credit card with us? Please press 1.
      - Did you know that the toll free number to contact Synchrony Bank who supports the TJX rewards credit card is shown on the back of your TJX rewards credit card?
      - There, you will also find a website to log into your account to make a payment or update account information.
      - Please contact Synchrony using the phone number on the back of your card, or visit www.tjxrewards.com for all credit card related inquiries.
      - Or, you may press 1 to get assistance now from a bank representative.
    - Merchandise: If you would like to inquire about tracking or locating merchandise, please press 2.
      - TJ Maxx is an off-price retailer whose goal is to provide our customers with outstanding values and quality merchandise.
      - Therefore, to keep our prices low, our costs down, and to deliver the most exciting products each week, we do not provide a service of tracking merchandise.
      - Press the 5 key if you would like to locate a store in your area.
    - TJ Maxx gift card: If you would like information on your TJ Maxx gift card, including checking a balance, please press 3.
      - Did you know that you can check a gift card balance online at TJMaxx.com and enter the card number and CSV code located on the back of the card?
      - Or you can also stop by any TJ Maxx store. They would be happy to assist you in providing the most current balance information on you TJ Maxx gift card.
      - If you would like to locate a store near you, please press the 5 key.
    - Locate a store near you: If you would like to locate a store near you, please press 5 to be connected to the store locator system.
      - Please hold while your call is being connected.
      - Hello, thank you for calling the TJ Maxx store locator.
      - OK, tell me the zip code for the area you would like to check. If you don’t know it, just tell me the city and state.
      - If your call pertains to an online shopping inquiry, please press 2.
        
        Have a TJX Rewards credit card with us? Please press 1.
        
        Place an order: If you are calling to place an order, please press 2.
        
        Did you know that you can place an order from your laptop computer or mobile device? Please visit us at www.tjmaxx.com to view merchandise and for shopping online.
        
        Status of an order: If you are calling to check on the status of an order, please press 3.
        
        Did you know that you can check your order status by signing into your account on www.tjmaxx.com and view you current order status?
        
        Return policy: If you are looking for information on our return policy, please press 4.
        
        If you’re not satisfied with your online purchase, don’t hesitate to return it within 30 days of your order date, unless otherwise noted on the packing slip. We accept returns by mail, or in many cases, at our TJ Maxx stores with either your packing slip, which is your receipt, or your shipping confirmation email.
        
        For additional information about return options and to see the returns policy, please visit is at www.tjmaxx.com and select ‘Easy Returns’.

Other Numbers

Rewards Credit Card: 1-800-952-6133

Rewards Platinum MasterCard:1-877-890-3150

sears

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Customer Service Numbers

How to call Sears: use the toll free numbers below for customer service questions. When you call, you will be asked the questions below.

Customer Support:

1-800-549-4505

Thank you for choosing Sears.
Para información en español, oprima 8.
Appointment: To schedule a repair appointment, or for questions about an existing appointment, press 1.
- If you are calling about a product covered by a warranty or protection agreement, press 1.
- If your product is not covered by a warranty or protection agreement, press 2.
  - For refrigeration or cooking appliances, press 1.
  - Washers, dryers, or dishwashers, press 2.
  - Home electronics, press 3.
  - Lawn or garden products, press 4.
  - Fitness products, press 5.
  - Heating or air conditioning products, press 6.
  - For all other products, press 7.
Repairs: For concerns regarding your recent repair experience, press 2.
Orders: For Sears.com or part order, press 3.
- For new orders and product information, press 1.
  - For appliances, press 1.
  - For appliances, press 2.
  - Lawn and garden, press 3.
  - Parts, press 4.
  - For all other products, press 5.
- For existing orders, press 2.
  - For part orders, press 1.
  - For all other inquiries, press 2.
Locations:For Sears locations and phone numbers, press 4.
- What type of store are you looking for?
- Say “retail store”, or press 1.
- “Auto center”, or press 2.
- “Outlet”, or press 3.
- To purchase parts, say “parts center”, press 4.
- To drop off an item for repair, say “repair dropoff location”, or press 5.
Feedback:To provide feedback on a store experience, or if you have an existing case, press 5.
Delivery:For questions about a Sears delivery, press 6.
- You can also visit us online at sears.com/customerservice to check or update your delivery order.
- We care about what you think, and are always looking for ways to serve you better. Please, share you email address with our associate, and help us improve by providing feedback on three quick questions.
Credit card: For inquiries regarding your Sears credit card, press 7.
- Thank you for calling Sears credit card services. This call may be monitored or recording for quality and training purposes.

Other Numbers

Sears.com: 1-800-697-3277

Sears Services: 1-800-295-4809

Sears PartsDirect: call us at 1-800-252-1698
Hours:
Monday – Friday: 6:30 AM – 10:30 PM Central Time
Saturday: 7:00 AM – 9:30 PM Central Time
Sunday: 7:30 AM – 9:30 PM Central Time

Sears Protection Agreements:

TROUBLESHOOTING: Call 1-800-4-MY-HOME for non-technical assistance on your product.

Master Protection Agreement: Call 1-800-4-MY-HOME

Repair Protection Agreement: Call 1-800-4-MY-HOME

Sears Purchase Protect: Call 1-800-573-1088

Service pros: 1-800-424-2047 6AM – 11PM CST Live Representative

nordstrom

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Customer Service Phone Numbers

How to call Nordstrom: for customer service, dial the toll free number below. Speak with a real person about payments, returns, and merchandise. When you call, you will be asked the questions below.

Customer Service

1-888-282-6060 (24/7)

Thank you for calling Nordstroms.
If you are calling about a Nordstroms credit account or Nordstroms rewards program please press one.
- Thank you for calling Nordstrom card services. If you are calling about an online order, press one.
  - Please enter your account number, followed by the pound sign
For all other inquiries we will be right with you. Your call may be recorded for quality assurance.
Thank you for calling Nordstroms…[real person]

Other Numbers

Card Services: 1-800-964-1800 (24/7)

Canada: 1-877-794-5304

International:1-319-846-4140

neiman-marcus

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Customer Service Phone Number

How to call Neiman Marcus: for customer service, dial the toll free number below. Talk a live person about returns and orders. When you call, you will be asked the questions below.

Customer Support

1-888-888-4757

Thank you for calling Neiman Marcus. Your call may be monitored or recorded for quality purposes.
Please press one if you’re calling to place an order,
press two if you are calling about an existing order.
- We appreciate your patience. A customer care associate will be with you momentarily. (real person)

macys

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Customer Service Numbers

How to call Macys: for customer service, dial the toll free number below. Talk to a live person about payments, returns, and account questions. When you call, you will be asked the questions below.

Customer Support

1-800-289-6229
Hours: Mon-Fri: 9am-9pm; Saturday: 9am-7pm; Sunday: 11am-7pm

Thank you for calling Macy’s. Your call may be monitored or recorded for quality assurance.
In a few words, please tell me why you are calling today.
Please speak the option that best describes your needs.
Credit Card: Say “Macy’s credit card” or press 1.
- Ok, account information. Which would you like?
- Say “make a payment” or press 1.
- “Account balance”, or press 2.
- “Report a problem”, or press 3.
- “Update account information”, or press 4.
- Or say “it’s something else”, or press 5.
Orders: “Help with an order” or press 2.
- Ok, help with an order. Which would you like to do?
- Say “place an order”, or press 1.
- “Report a problem”, or press 2.
- “Get the status of my order”, or press 3.
- “Return an item”, or press 4.
- Or say “it’s something else”, or press 5.
Rewards program: “Rewards program” or press 3.
- Ok, rewards. Which rewards program are you interested in?
- Macy’s Star Rewards or the Thanks for Sharing program? Or if it’s none of these, just let me know.
- Say “Star Rewards” or press 1,
- “Thanks for Sharing” or press 2,
- or say “it’s something else” or press 3.
Store Information: “Store Information” or press 4.
- Ok, store information.
- Welcome to Macy’s Store Information Hotline. Please enter your 5-digit zip code.
Gift cards: “Gift cards” or press 5.
- Ok, a gift card. What would you like to do?
- Say “buy a gift card”, or press 1.
- “Hear the available balance” or press 2.
- “Report a problem” or press 3.
- Or say “it’s something else” or press 4.
Other questions: Or, you can say “it’s something else” or press 6.
- Caller: It’s something else
- Got it. It’s something else.
- To place an order or get product information, press 1.
- For help with an order you’ve already placed, press 2.
- Or for something else, press 3.
- Or to speak with an agent, press 0.

Macy’s Credit Services

1-877-493-9207
hours: Mon-Sat: 9am-9pm; Sunday: 11am-8pm

Thank you for calling Macy’s Credit Customer Service, your call may be monitored or recorded for quality assurance, our menu has changed please listen to all options before making your selection.
If you are calling with questions about viewing your Macy’s star rewards account online or if you are having difficulty paying your account online press 1.
If you are calling about your Macy’s star reward account balance press 2,
if you are calling to request a credit line increase on your Macy’s star rewards account press 3
if you are calling with questions about placing an order on Macy’s.com or about a returned item that was purchased on Macy’s.com press 4
for all other calls please hold.
Thank you for calling our credit center your call is important to us, all calls are answered in the order received, so please hold and a representative will be with you momentarily.

Macy’s Furniture & Bedding

1-888-822-6229
hours: Mon-Sat: 9am-5pm; Sunday: Closed

Thank you for calling Macy’s furniture and bedding customer service.
Your call may be monitored or recorded for quality assurance; your call can be expedited by entering your sales check number. Our automated system will provide the estimated arrival date of your merchandise allow you to schedule or change a delivery date or hear your time frame for delivery.
If you are calling in response to an automated message regarding your upcoming delivery press one.
For all other inquiries press two, to repeat this information please press star.

Kohls

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Customer Service Numbers

How to call Kohls: for customer support, dial any of the toll free numbers below. When you call, you will be asked the questions below.

Kohls Customer Support

1-855-564-5705
hours: Monday through Saturday 7am to 10pm CST; Sunday 8am to 10pm CST

Thank you for calling Kohl’s.
Charge account:To make a payment, or for questions regarding your Kohl’s charge account, press 1.
- To enter your account number, please press 1.
- To enter your full social security number, please press 2.
- To repeat this menu, please press 8.
- To end this call, please press 9.
Online or order placement:For Kohl’s.com, assistance with order placement, or to check on an existing order, press 2.
- You have selected Kohl’s.com.
- For existing orders, press 1.
- For new orders, press 2.
- For Kohl’s cash, press 3.
- For gift registry or to reset your password, press 4.
- At any time during this call, you can press 7 to return to the main menu,
- 8 to repeat the current menu,
- 9 to end the call,
- or 0 to speak with an associate
Rewards:For yes to you rewards point inquires or enrollment questions, press 3.
- You have selected rewards.
- Please enter your rewards loyalty ID or phone number, followed by the pound sign.

Kohl’s Charge Card Customer Service

1-855-564-5748
hours: Monday through Saturday 7am to 10pm CST; Sunday 8am to 10pm CST

Thanks you for calling Kohls
To make a payment, or for questions regarding your Kohl’s charge account, press 1
- to enter your account number press 1
- to enter your full social security number, please press 2
For kohls.com assistance with order placement or to check on an existing order, press 2
For Yes2You rewards point inquiries, or enrollment questions press 3

Kohl’s Gift Cards

1-866-887-8884

kmart

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Customer Service Numbers

How to call KMart: to contact customer service, dial the toll free number below. Talk to a live person about payments, orders, and merchandise. When you call, you will be asked the questions below.

Order & Product Inquiries

1-866-562-7848

Thank you for calling Kmart. Your call may be monitored or recorded.
You can talk to me like a person. So, tell me in detail, how can I help you?
I can help with things like order status, placing orders, or setting up a return. Please tell me how I help you.
Order status
- Are you calling about an order you placed online?
  - Yes
  - To verify your order, please say or enter your order number.
- No
  - For information on your item, you will need to return to the store in which it was purchased.
  - If your item was home delivered, you can also find information on kmart.com/ordercenter.
  - Would you like help in finding a local store?
Placing orders
- I can get you to someone to help you place an order.
- What are you interested in purchasing?
Setting up a return
- I can help with returns. Are you calling about an order you placed online?
- Yes
  - To verify your order, please say or enter your order number.
- No
  - For information on your item, you will need to return to the store in which it was purchased.
  - If your item was home delivered, you can also find information on kmart.com/ordercenter. Would you like help in finding a local store?
- Scheduling an appointment
  - I can help with appointments. Are you calling about a delivery, an installation, a repair, or please describe what the appointment is for.

Parts

1-800-252-1698

Thank you for choosing Sears.
For new part orders press one
for existing part orders press two,
to reset your password on the parts direct website press three,
to schedule repair service press four,
for all other parts questions press five.

Installation

1-800-326-8738

Thank you for choosing the Sears Contractor Services Group.
If you are calling to purchase installation or inquire about pricing adoptions press one,
if you are inquiring about a previously purchased installation or delivery press two,
if you are calling to reach a party that has provided you with an extension press three,
for repair service press four,
for parts orders and questions press five,
if you are a service installer, provider or insurance agent press six, if you are series retail store partner press seven.

Other Numbers

Home Services/Repairs:1-800-469-4663

jcpenney

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Customer Service Numbers

How to contact JCPenney: for customer service, dial the toll free number below. Talk with a live person about payments, returns, and merchandise. When you call, you will be asked the questions below.

Customer Support

1-800-322-1189

Thank you for calling JCPenney.
Order assistance: For assistance with a new or existing JCPenney.com order, press 1.
- Order assistance
- To place a new order, press 1.
- For the status of an existing order, press 2.
- To cancel an existing order, press 3.
- For all other inquiries, press 4.
Rewards: JCPenney rewards, press 2.
- Thank you for calling JC Penney rewards.
- Your call may be monitored or recorded.
- To place an order using rewards, press 1.
- Questions regarding missing rewards points, press 2.
- For questions about accessing your rewards account, press 3.
- To repeat these options, press star.
Product assistance: Major appliance, mattress, furniture, home services, or fitness, press 3.
- For major appliance, press 1.
- Mattress, press 2.
- Furniture, press 3.
- Home services, press 4.
- Fitness, press 5.
Credit services, including making a payment, press 4.
- This entire call will be recorded and monitored. Thank you calling JCPenney credit services.
- Making a payment is free using your checking account in this automated system.
- Please say or enter your account or card number.
To repeat these options, press star.

Credit Card Bill Pay

1-800-527-4403

This entire call maybe recorded and monitored. Thank you for calling JCPenney credit services. GE capital retail bank, the issuer of your credit card, is changing its name to Synchrony bank. Watch your statement for more information.
Making a payment is free using your checking account in this automated system. Please say or enter your account or card number.

Gift Registry

1-800-527-4438

best-buy

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Customer Service Numbers

How to contact Best Buy: for customer service, dial the toll free number below. Talk to a live person about payments, returns, installations, and technical support. When you call, you will be asked the questions below.

Customer Support

1-888-BEST BUY (1-888-237-8289)

Best Buy.
Para español, marca nueve.
Just tell me what I can help you with.
Please tell me what you need help with. For example, you could say ‘store hours’, or ‘re-schedule my appointment’. Or just say, ‘I need something else.’ Go ahead.
For my order, or press 1
- My order
- Have you already placed your order?
  - Yes
  - Do you want to hear your order status?
  - Yes
  - What type of order is it? Say ‘recent purchase’ or ‘repair’.
My BestBuy Rewards or press 2
- My Best Buy Rewards
- My BestBuy, sure. Can I get the phone number on your Best Buy account?
Tech Support or press 3
- Tech Support
- Sure. What’s the general category for the product you need help with? Say TV, home theater, appliance, cell phone, computers, tablets, connected smart home, or say it’s none of those.
- Let me get you over to a Geek Squad agent. They’ll take care of you.
Repairs or press 4
- Repairs
- Repairs, sure. Have you dropped your product off at the store?
  - Yes
    - I don’t see any repairs for your phone number. What other numbers should I try?
  - No
    - What’s the general category for the product you need repaired? Say TV, home theater, appliance, cell phone, computers, tablets, connected smart home, or says it’s none of these.
Protection Plans or press 5
- Protection Plans
- Protection plans, sure. Which of these do you need help with? Update my plan, charge on my card, starting my repair, tech support, or planned coverage.
- What do you need to do? Cancel your plan, renew the plan, update your credit card, or say it’s none of those.
- Which of the following charges are you seeing on your credit card bill? Geek Squad plan, Geek Squad renew, Geek Squad online, Best Buy renewal, Best Buy phone plan, or say it’s none of those.
- Starting a repair, right? What’s the general category for the product you need repaired? Say TV, home theater, appliance, cell phone, computers, tablets, connected smart home, or say it’s none of these
Credit Card or press 6
- Credit Card
- You have a credit card question, right? Is this about a Best Buy credit card?
- Just a moment while I connect you to the Best Buy credit card center.
Store Information or press 7
- Store Information
- Sure. Are you trying to reach your local store?
  - What city and state do you want to search in?
  - I found a few stores in the area. Here’s the closest one:
Or say ‘none of those’ or press 8.
None of these
- Just a minute. Your call may be recorded and monitored. For sales and product information press 1, for technical support with your computer press 2, for questions about your Best Buy credit card press 3, for all other questions please call us back during our usual business hours from 7am to 11pm or visit us at bestbuy.com.

Pay Bill By Phone

1-800-365-0292