hulu

Hulu

How to call Hulu: use the toll free number below to contact customer service for support. When you call, you will be asked the questions below.

Customer Service

1-888-631-4858

• Hi. Thanks for calling Hulu. Phone calls may recorded including for quality assurance or training purposes.
• We’ll connect you with the next available viewer experience advocate. The expected wait time is between 1 to 5 minutes.
• If you’re calling about football, you can go right to hulu.tv/nfl or hulu.tv/college to find everything you need to know.
• If you’re calling to update your credit card information, or are experiencing a billing error, press 1.
  • A viewer experience advocate will be with you to help resolve your billing issue as soon as one becomes available.
  • If you have a computer or mobile web browser handy, you can try updating your billing information while you wait by following the steps found at hulu.tv/update.
  • Again, that website is hulu.tv/update. Or, stay on the line and we can assist you personally.
• If you’re having trouble logging into Hulu, press 2.
  • A viewer experience advocate will help you with your login issue as soon as one becomes available.
  • If you have access to a computer or mobile device, there are a few steps you can try while you wait.
  • First, try resetting your password at the following website: hulu.com/forgot.
  • Go there to enter your Hulu login email, and we’ll send you a link you can use to change your password.
  • If you haven’t received an email from us, try again with any other email addresses you may have used when signing up.
  • Again, that website is hulu.com/forgot. If you’re able to get your issue fixed, just press 1 at any time.
  • Otherwise, stay on the line, and the next available advocate will assist you further.
• If you’re having trouble watching Hulu, press 3.
  • We’ll be with you just as soon as an advocate is available.
  • If you have a computer or mobile web browser handy, you can follow some of our most helpful troubleshooting steps by going to hulu.tv/streaming.
  • You can try those steps while you wait, or just stay on the line so we can assist you personally.
• For all other issues, press 4 or stay on the line and the next available advocate will assist you.
  • We’ll be with you just as soon as an advocate is available.
  • Or while you wait, you can find the answer to almost every Hulu question on help.hulu.com, including questions about signing up, making changes to your subscription, and how to find what you want to watch on Hulu.