godaddy

GoDaddy

How to call GoDaddy: use the toll free number below to contact customer service for tech support and help with domains. When you call, you will be asked the questions below.

GoDaddy Customer Service / Support

1-866-463-2339 (1-866-GO-DADDY)
24 hour support: 480-505-8877.

  • Thank you for calling GoDaddy.
  • Your call may be monitored and recorded to ensure quality customer service.
  • Existing Customer: If you are an existing GoDaddy customer, press 1 now. Otherwise, please remain on the line.
    • For priority service, please help us validate your account.
    • Please enter the phone number associated with your account, followed by the # or hash sign.
    • If you don’t know the phone number associated with your account, simply press the # or hash sign.
  • New Customer: Listen carefully, as we have changed some of our menu options to serve you better.
    • If you’re calling to reset your GoDaddy password, press 1.
      • If you are calling to reset the password on your main GoDaddy account, press 1. [Connects you to a representative]
      • If you are calling to reset the password on your email account, press 2. [Connects you to a representative]
      • If you are not calling for a password reset, press 3.
    • If you’d like to make a purchase, or you want to speak with someone about your business goals, awesome. Press 2.
      • If you are building a personal website, press 1. [talk with an agent]
      • If you are looking to take you small business to the next level, press 2.
        • If you’re calling about email or Microsoft Office solutions, press 1. [real person]
        • For all other small business solutions, press 2.
        • If you prefer to hold without music, press the # or hash sign now.
      • If you are looking for hosting products or services, press 3. . [real person]
      • If you would like us to build a website for you, or you would like us to set up your search engine optimization, press 4. . [real person]
      • If you need an SSL certificate, press 5. . [real person]
      • To learn about other GoDaddy products and services, press 6.
        • If you’re calling about email or Microsoft Office solutions, press 1.
        • For all other products and services, press 2.
    • Looking for tech support? We love helping customers. Press 3.
      • A little more information can help us help you. For domain support, press 1. [Connects you to a representative]
      • For email support, press 2.
        • For help setting up email on your phone, press 1.
        • For help setting up email on your computer, press 2.
        • For help with Microsoft Office 365 products and services, press 3.
        • For help with all other email issues, press 4.
        • To return to the previous menu, press *.
      • For assistance with our website builders, press 3.
        • If you need help using one of our hosting add-on applications like as WordPress or Joomla, press 1 now.
        • If you are calling about your online store, press 2.
        • Otherwise, please remain on the line for the next available representative.
      • For hosting support, press 4.
        • To speak with a shared hosting consultant, press 1.
        • To speak with a server hosting consultant, press 2.
        • For all other hosting inquiries, please remain on the line for the next available representative.
      • For website security support, including SSL certificates, press 5. [connects to a real person]
      • For everything else, press 6. [connects to a real person]
    • If you’re calling about your bill, press 4.
      • For questions about your bill or a recent charge to your account, press 1.
      • To make a payment or update your payment method, press 2.
      • If you need to cancel any of your products or services, press 3.
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