citibank

Support & Contact: Citibank Toll Free Phone Number Look Up

How to contact TD Bank: use the toll free number below to call customer service, and get help with your account: bill pay, loans, cards etc. When you call, you will be asked the questions below.

Customer Service Number

Call 1-800-627-3999

  • Welcome to CitiBank. To ensure quality service, your call may be monitored and recorded.
  • Please say either your ATM, Debit Card, or Social Security number, or enter it followed by the Pound key.
  • To log in with your account number, press 1.
  • Otherwise say Main Menu.
  • Main Menu:
    • What would you like to do next? You can say something like ‘Account Activity’ or ‘City Branch Locations’.
    • For a list of things, you can do, say ‘List Options’ or press 1.
    • To continue please tell me which account I can help you with press or say the option:
        • Checking account, press 1.

       

      • First, I need to get some information from you, please enter either your ATM, Debit Card, or Social Security Number, or enter it followed by the Pound key.
      • To log in with your account number, press 1.
    • Credit Card account, press 2.
      • Would you like help with an existing Credit Card account, say or press 1.
      • If you don’t have a credit card account, press 2.
      • To go to the Main Menu, press the Pound key.
    • Mortgage account, press 3.
      • Would you like help with an existing Second Mortgage account, say or press 1.
      • For information on a different Mortgage account, say or press 2.
      • To go to the Main Menu, press the Pound key.
    • Savings or Money Market accounts, press 4.
      • How would you like to access your account? ATM or credit card number, press 1.
      • Social Security number or Individual Tax ID number, press 2.
      • Or account number, press 3.
    • Loan account, press 5.
        • First, I need to get some information from you, please enter either your ATM, Debit Card, or Social Security Number, or enter it followed by the Pound key.

       

      • To log in with your account number, press 1.
    • Brokerage account, press 6.
      • For that I will need to verify you.
      • First, I need to get some information from you, please enter either your ATM, Debit Card, or Social Security Number, or enter it followed by the Pound key.
      • To log in with your account number, press 1.
    • Or transfer money, press 7.
      • First, I need to get some information from you, please enter either your ATM, Debit Card, or Social Security Number, or enter it followed by the Pound key.
      • To log in with your account number, press 1.
      • For more options, say ‘More Options’ or press 8.
    • Here are some more options, you can say or press:
      • For Wire Transfers, press 1.
      • For IRA Distributions, press 2.
      • For Branch locations and ATM locations, press 3.
      • For Security issues, press 4.
      • For account maintenance, press 5.
      • For our bank routing number, press 6.
      • For rewards, press 7.
      • To hear more options, press 8.
      • Or to go back to the previous list of options, press the Star key.

Online Banking, Bill Payments

Call 1-800-374-9700

  • Welcome to CitiBank online
  • To ensure quality service your call maybe monitored and recorded
  • Please say either your ATM, debit card or social security number
  • Or enter it followed by the pound key
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