America Online
How to call AOL: use the toll free number below to contact customer service for tech support, bill pay and help with account questions. When you call, you will be asked the questions below.
Customer Support
1-800-827-6364
- Hi. Thanks for calling AOL.
- What can I help you with today?
- Reset password: You can say reset password, or press 1.
- Ok, let’s find your account. Please say or enter your 10-digit phone number used to set up your account. Or, say “I don’t have it.”
- Purchase AOL plan, or press 2.
- Ok, sign-up. Let me get someone on the line who can assist you. For quality and training, this call may be monitored and recorded.
- Change my AOL plan, or press 3.
- If you wish to cancel a product subscription, say “cancellation,” or press 1.
- For account related issues such as billing, say “billing,” or press 2.
- Billing, or press 4.
- For account related issues on an active AOL account, say “billing,” or press 1.
- To cancel a subscription or end your billing relationship, say “cancellation,” or press 2.
- Or tech support, or press 5.
- Ok, let’s find your account. Please say or enter your 10-digit phone number used to set up your account. Or, say “I don’t have it.”
- If you want to hear these options again, say “repeat,” or press 6.