Redbox
How to call Redbox: use the toll free number below to contact customer service, bill pay or find a kiosk. When you call, you will be asked the questions below.
Customer Service
1-866-733-2693
Hours: 6:00am – 12:00am CT 24/7
- Welcome to Red Box!
- Para la prensa española nueve.
- Trouble playing a disk, press 1.
- Do you still have the disk?
- Yes, press 1.
- No, press 2.
- Questions about your Bill, press 2.
- For Red Box Gifts, press 3.
- If you’re blind or visually impaired, press 4.
- For Red Box On Demand, our online streaming service, press 5.
- To find out more about Red Box On Demand, press 1.
- For questions about your Red Box On Demand Bill, press 2.
- For issues with streaming or help with your device, press 3.
- To return to the Main Menu, press 4.
- For all other issues, press 6.