lufthansa

Lufthansa

How to call Lufthansa: use the toll free numbers below to contact customer service for questions about reservations, flight status, bookings etc. When you call, you will be asked the questions below.

Lufthansa Reservations

1-800-645-3880

  • Thank you for calling Lufthansa.
  • Save $20 today by booking your flights online at lh.com where lower fares may be available.
  • For Lufthansa’s flight arrival and departure information, please press 1.
    • Please press 1 for airports in the United States or Canada.
    • Please press 2 for all other countries.
  • To make a new booking, or for general fare inquiries, please press 2.
  • For changes or questions with regard to an existing booking, please press 3.
    • Please note we ask all passengers traveling to and from the US and Canada to have their passports signed prior to arrival to the airport. Thank you.
    • If you’re calling regarding a booking need through Lufthansa.com or an online travel agency website, please press 1.
    • For telephone check-in, please press 2.
    • For Lufthansa’s recall information policy, please press 3.
    • For Lufthansa’s baggage policy, please press 4.
    • If you have any other questions with regarding to an existing booking or need assistance with a special service request, please press 5.
  • If you are a travel agent, please press 4.
  • If you are a Miles and More blue card holder, and would like to make a Miles and More reservation, or have Miles and More information, please press 5.
  • If you are a Miles and More traveler with a silver card, please press 6.
  • If you are a Miles and More senator member with a gold card, please press 7.
    • Please note we ask all passengers travelling to and from the US and Canada to have their passports signed prior to arrival to the airport. Thank you.
    • To ensure a high standard of customer service, individual calls may be recorded.
    • If you agree to this, please press 1.
    • If you do not agree to this, please press 2.

 

Lufthansa Technical Support Hotline

1-866-953-2294

  • Thank you for calling Lufthansa; please note that your call maybe monitored or recorded for quality purposes.
  • To help us direct your call please select from the following options.
  • For technical support on Lufthansa.com website please press 1,
  • for the online checking please press 2,
  • to make changes to your existing generationfly.com reservations please have your confirmation ready and press 3,
  • to make changes to your existing Lufthansa.com reservations please have your confirmation ready and press 4.
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