British Airways
How to call British Airways: use the toll free numbers below to contact customer service for reservations, flight status and more. When you call, you will be asked the questions below.
Customer Service
1-800-AIRWAYS, 1-800-247-9297
- Thank you for calling British Airways.
- For the automated system, please hold on the line.
- Arrivals, press 1.
- Please tell me the Arrival date?
- Departures, press 2.
- Please tell me the Departure date?
- Terminals, press 3.
- Please tell me the name of the departure city or airport?
- Schedules, press 4.
- Please tell me the name of the departure city or airport?
- Reconfirm, press 5.
- Please tell me if it’s for today, tomorrow, or another date.
Online Support
1-800-403-0882
Hours: 7:00 AM to Midnight EST Daily
Baggage Claims
1-800-828-8144
- Thank you for calling British Airways baggage services
- if your file was created in the United States or Canada press 1
- to check the status of all other files press 2, thank you…
Executive Club Reservations, Manage Executive Club miles
1-800-452-1201
Hours: 7:30am-8pm EST Daily (within US & Canada)
- Thank you for calling British Airways, please listen carefully as the following options have changed.
- Welcome to the British Airways Executive Club Blue Line, your call maybe recorded for quality and training purposes, please choose from one of the following 5 options
- to make a new booking including Avios points please press 1
- for assistance in managing your executive club account including all Avios queries press 2
- for flight arrival and departure information including schedule, reconfirmation and airport terminals press 3
- to change or cancel an existing booking press 4
- for any other inquiry please press 5.
Other Numbers
Executive Club Services: 1-800-955-2748
Hours:
Monday-Friday 7am-7pm CST
Outside the US or Canada: 1-763-591-9731
Hours:
Monday-Friday 7am-7pm CST
Group Reservations: 1-800-654-6150
Hours:
Monday-Friday 9am-7pm EST
Holidays 1-877-4-A-VACATION, 1-877-428-2284
Hours:
Monday-Friday 9am-7pm EST
Venture Club 1-800-206-7000
Hours:
Monday-Friday 7am-7pm