Sandals

800 Number for Sandals & Beaches Resorts

How to call Sandals: use the toll free number below to contact a real customer service agent for support, including bookings and cancellations. When you call, you will be asked the questions below.

Reservations: 844-366-9182

Customer Service Number 844-366-9182

When you call the toll free 1-800 number for Sandals Vacation Resorts, you will get the options below.

New reservations shortcut: Call 844-366-9182, then press 2,1
Automated Phone Menu:

Welcome to Sandals Resorts, Welcome to the Caribbean
Thank you for calling the Caribbean’s only luxury included vacation resort.
Please listen carefully as our menu options have recently changed.
If you are a travel agent or tour operator, please press 1
If you are not a travel agent or tour operator, please press 2
- Reservations: To make a new reservation, please press 1
  - Please be aware that your calls maybe monitored or recorded for training and quality assurance purposes
  - If you are a Sandals Select member, press 1
  - Otherwise please stay on the line…thank you for calling Sandals where love is all you need, you are speaking with XXXXXX(real person)
- Billing: To make a payment on an existing reservation, press 2
  - To make a payment via Visa, Mastercard, American Express, or Discover Card please have your booking number and arrival dates available to start
  - Please enter the 7 digit booking number or numeric portion of your 16 character online booking number followed by the pound sign
- Current reservations: To inquire about an existing reservation, press 3
  - Please be aware that your call maybe monitored for quality or training purposes
  - Cancellations: To cancel your reservation, please select 1
  - Change reservation: To make changes or inquire about an existing reservation, please select 2 or stay on the line for further assistance
    - To inquire about reservations made on our website, press 1
    - To inquire about reservations made via our toll free number, press 2
- Wedding: To speak to the weddings department press 5
- Sales brochure: To request a brochure, press 7
- To hear this message again, press the # key